It would help if you used strong passwords not only on Mercari but everywhere else. And selling them can be beneficial for both of you. 853 Dauphin St. Suite 215 Mobile, AL 36602 2023 brooksconkle.com. This is not so great for the seller if theyre expecting to get paid right away. BEWARE OF THE I actually had something similar happen except I was the buyer. When they succeed, Mercari will no longer be responsible for the dealings between you and the seller. 2023 Trustpilot, Inc. All rights reserved. Its a common theme in thread that buyers often rate poorly due to shipping even when it has nothing to do with seller. Another of my favorite areas is the electronic section. When the item is returned, we will refund the buyer to the original form of payment. It is best to avoid buying and selling high-priced luxury items on Mercari because of scams from buyers and sellers alike. As a Seller: As a Buyer: Selling Fake Items. The marketplace is widespread, and it is gaining even more popularity each day. In the world of peer-to-peer ecommerce, you already have eBay, Poshmark, Vinted, Grailed, and Tradesy just to name a few. Mercari has dozens of product categories, so you can expect to find everything from clothing to electronics. But if you need to flip items quickly, I would not bother cross-listing on Mercari. Are you looking for a suitable platform to sell new and second-hand items? In this Mercari review, youll find everything you need to know about being a seller on Mercari. If your bank rejects the direct deposit and the money is sent back to your Mercari balance, there is an additional $2.00 fee. document.write ('&cb=' + m3_r); If you state that youre selling a prohibited item even if its not, Mercari will automatically remove the listing and terminate your account. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. A brand and condition should also be entered. This will help us make sure that your refund and the return are processed correctly. I've had four orders screwed up in just the last three weeks and it looks like people selling stuff on there are working for Mercari and ripping people off. Using Mercari as a seller is straightforward. Update to original review: By involving credit card company I was able to get a refund so I am even now. Every shopper has their preferred marketplace they like to do their shopping on. Well, their profiles are usually new, with no reviews, and items with questionable prices. There are more than 350K new listings on Mercari every day. Of course, you can still sell on eBay if you have listings on Mercari and vice versa. WebIf youre considering returning an item, please dont rate the transaction. Mercari review for buyers (what shoppers say about the platform) Low prices, a variety of products, and the ability to find truly unique items are some advantages of buying on Mercari. In fact, my wife recently picked up 4 Amazon Echo devices for half off. Sellers can cancel an order to sell higher to someone else. For buyers, shipping can be free or paid, depending on the sellers decision. 2. People have commented that Mercari offers very slow customer service, and when they do eventually reply, theyre not exactly friendly and helpful. Rating time frame To ensure sellers get paid on time, well automatically complete a transaction if a rating isnt submitted within 72 hours of delivery. Please dont rate the seller before your order is My tracking info had said delivered even though I was looking around my house for my package and couldnt find it. I have no clue, but apparently, the price was too good to pass up. Once the transaction is rated, the funds are released to the seller. WebAltra has made 300 models of athletic shoes, if you don't know what you are selling then you shouldn't be selling it. Add some protection so the item wont get damaged in transit. As a seller on Mercari, you only get paid after the buyer receives the item and leaves the rating. Check out our Packing guidelines for packaging tips. Absolutely not having to meet up with the buyer is awesome. Also, there is a $2 fee if you want to receive a $10 or less direct deposit payment. Once you find that perfect item, its time to see if you can get it for the very best price. You wont get paid unless the buyer rates you. It will spare you a headache and save you some time. The buyer has up to 3 days after receiving their item. If they do not rate by then Mercari gives you an automated rating and then you will recieve The labels were printed through Mercari, as the post office search stated. Nope. To help a buyer keep track of the shipped item and to make Mercari accountable for it, you have to provide a valid tracking number. Their customer service sucks! It does not store any personal data. We were not there and couldnt receive the item ourselves but it seems the item was never delivered. Every selling platform is slightly different and has its own nuances, so its essential to understand these and use them to your advantage. Yes, it is worth it to sell your stuff on the app. Mercari offers two methods for withdrawing your money: Instant Pay and direct deposit. Remember, you dont meet up with anyone, and pre-printed shipping labels are used, which means you dont spend your own money on shipping and labeling. Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. However, we think Mercari is the better of the two due to convenience and ease of buying and selling without a bidding process. Sounds like you did a good job explaining all to buyer and had it in the listing it was FedEx Smartpost - this likely avoided a return. In case youre still not sure, you can use the Smart Pricing feature. If you want to include free shipping, then youll be the one paying for it out of your sale. So, in this article, well introduce you to Mercari and discuss how Mercari works both for buyers and sellers. 1 What happens if a buyer never Rates on Mercari? Instant Pay transfers the cash to your debit card almost instantly for a $2 fee. Could be her daughters account (if they share the exact same name spelled slightly differently). As long as you describe your items in detail and have focused, well-lit photographs from multiple angles, false claims will bounce off you as bullets bounce off Wonder Woman. I got scammed and payed 450$ for a drone. To prevent this from happening, you need to make sure that all the details in your listings are accurate. However, this can be avoided by cashing out weekly or monthly rather than instantly. Counterfeit items are items that are cheap knock-offs passed as genuine legitimate items. WebSeeing that a buyer rated me means I dont have to worry about that order anymore (they received and accepted it) so I focus on messages that need to be answered, orders that If youre looking for lower fees and low-maintenance listings, then its worth it to sell on Mercari. Press question mark to learn the rest of the keyboard shortcuts. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); Id rather take the hit of losing the item, the shipping box, and let Mercari keep the $4. The seller pays a payment processing fee of 2.9% of the item price in addition to a $0.30 charge levied on each item. Mercari has a cheaper and less complicated shipping process than eBay because it doesnt ship items globally. There's no customer service number to call, I've been blocked though the chat app and the emails are less than useless. I ordered a pair of shoes. Some marketplaces have this policy, but Mercari currently does not. Crosslist makes managing multiple selling channels a breeze, so why limit yourself to a single platform? Or too many? Moreover, you can negotiate with the sellers and get a good bargain. Mercari has partnered up with FedEx, UPS, and USPS to provide timely deliveries. Its easy to do and costs nothing (save for the price reduction). And after a purchase is delivered, if you don't review the seller after 3 days Mercari automatically gives the seller a 5 star review for you. These cookies track visitors across websites and collect information to provide customized ads. The cookie is used to store the user consent for the cookies in the category "Performance". For Instant Pay transfers, Mercari charges a $2.00 fee. Although this does not necessarily mean most sellers are having more success with eBay than they are with Mercari. Unlike Poshmark, Mercari sells more than just fashion accessories. Some popular counterfeit items are: There are many others that may be found on Mercari. Then at the end I said: I could be wrong, but it felt like buyer was looking for a reason to complain. Sometimes, sellers will even upload photos they pulled from the web. Sure, a $100 laptop seems like a good deal, but youll most likely get something broken, fake, or nothing at all. Your email address will not be published. Companies can ask for reviews via automatic invitations. I just recently gave it another shot and experienced the same thing. All you need is an internet connection. As of now, there is no best price guarantee on Mercari. This works well for items too big or fragile to be shipped. On Mercari, you can set up a niche shop and get comfortable in categories with virtually no competition. My first purchase was a cancellation due to no connection with seller nor did he ship it. Their average App Store rating is 4.8 stars. Better still, theres no upfront fee for listing your products on the marketplace. If the order is under 150 lbs, you can use the Mercari prepaid label. Also forgot to askCan I block her w/out rating her back? Final Thoughts . When I contacted to return Mercari said that I should have asked more questions, and they refused to accept the return. Its a good idea to take a few pictures beforehand, keeping in mind the photography tips for selling products online. AnywayEverything is fine till the day of delivery. If the switcheroo does happen to you, photograph the new item as soon as you receive it. Obviously, you cant sell anything illegal. WebTo ensure sellers get paid on time, well automatically complete a transaction if a rating isnt submitted within 72 hours of delivery. Lets say you find something you desperately want on Mercari. Sell Items If you want to make some extra cash selling your own stuff, this is the best way to do it. While the overwhelming majority of online sellers are decent, hard-working, and honest people, you do get the odd bad apple. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. With several people buying and selling through it, Mercari is surely a legit app. Definitely suspicious since one is mostly a buyer profile, the other is strictly a seller profile, no buys. The following tips can help you sell items on Mercari safely. Buyers come to Mercari for bargain deals and niche items; sellers stay for quick sales and low fees. Then it should be a no-go. Because of this, I decided to write a thorough Mercari review and analyze the pros and cons of the app. Address Switching. In a worst-case scenario, you can request a refund or a return within three days of delivery. Nor can you sell weapons, firearms, alcohol, drugs (legal or not), animals, and things of that nature. if (document.mmm_fo) document.write ("&mmm_fo=1"); The buyer has 3 days after delivery to confirm the item is as described and submit a rating. document.write ("&loc=" + escape(window.location)); Within the last 6 weeks I bought a Dyson Airwrap 3 times (!!). This means that you can find: In short, Mercari has everything from bags, shoes, and jewelry to furniture, guitars, and drills. More info in myprivacy policy. Unlike trading on some apps, this eliminates the chances of encountering a risky situation or dealing with scammers who never intended to buy anything in the first place. You have the option to include shipping, or you can charge the customer for shipping. Using more than one platform will undoubtedly help you sell more. Sounds like Compared to eBay, Mercari is the underdog. buyers can autorate if they want with no consequence but not sellers. If the payout amount is $10 or more, direct transfers are free. ', Press J to jump to the feed. Purchasing shouldnt be this difficult. Besides this, Mercari also has a delivery option called Mercari Local. Lets see in detail how Mercari works for buyers. If the item doesnt get to the buyer by any chance, you will have the proof that you sent it. Your items are insured for up to $200, and the insurance covers you if your items are damaged or lost in transit. More garage sales. I look carefully at the description, and pictures. Buying and selling stuff on Mercari seems like a good idea, but there might be one thing holding you back. Mercari is a great place to look for a good deal or to get items for a buy-and-sell business. The company approved a return and sent the return ladle to the buyer with the wrong address on it and will not take responsibility for it and refund me the money for my item. You signup for an account, and once everything is set up, you can list your items immediately. Thanks everyone for the fast and fabulous feedback. Then check out our Poshmark vs Mercari comparison article that goes into the nitty-gritty of these two marketplaces! Every eCommerce platform has its fair share of scams, and Mercari is no exception. Remember, theres no reason why a seller would offer their products for ridiculously low prices just out of the goodness of their heart. Mercari also runs promotions, discounts, and coupons, so keep an eye on them. The latest and greatest app is Mercari and my wife is addicted to it. Just make sure youre within the marketplace guidelines, and you dont fall prey to scamming. You can do a bit of thrift buying online and then resell the items on Mercari. However, PoshMark does have a cleaner interface than Mercari. With Mercari, you can either pay for the shipping yourself or charge the buyer. We only auto-rate if we can confirm the delivery with a valid tracking number. Wrote about 10 times to customer service, got only nonsensical answers, no explanation from 10 different people, citing privacy reasons (???? Again, customer service. Mercari was founded in 2013 in Japan before it expanded to the US a year later. Low prices, a variety of products, and the ability to find truly unique items are some advantages of buying on Mercari. Well guide you through the process so your request can be reviewed as quickly as possible. I AM VERY DISAPPOINTED because I received a broken item and they only give you 72 hrs until you can report a problem when your order gets delivered. The Mercari Return Policy requires buyers to rate sellers, which helps build a healthy eCommerce environment. Mercari doesnt charge high fees. I won't be shopping on Mercari again. Thanks to this, you can explore and buy items near you. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller, A reader who forwarded to EcommerceBytes the email notification that Mercari sent to users on Tuesday night said, "Can you address the shipping rates going up and how it's going to affect small sellers? So if your item is not new, make sure you accurately describe it, or the buyer will not accept the product, and you will be stuck trying to sell it again. Now I just need a place to put all of these things. //]]>-->,