Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. While I've searched the sub I was still curious. The title says it all. The sale was almost $200. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. Press J to jump to the feed. Buyer claims they did not receive the package. My husband and I are relatively new to this scene. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. Create an account to follow your favorite communities and start taking part in conversations. Thats scary and awful. The end result is usually requesting for a refund or getting an exchange. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? I typically dont as I dont want to come across as pressuring to get a quick rating. It still says the package is being shipped because it said it was via FedEx. The title says it all. This happens sometimes, it gets marked delivered a day or so before. Looking for other sellers who have experienced similar situations. Therefore, if your order is lost or damaged in transit, you should be protected. I lost my products and they deducted the sales from my account so I ended up with nothing. 'In honor of imnotlegolas for starting this subreddit. 'In honor of imnotlegolas for starting this subreddit. Checked everywhere and there was no delivery. Not happy. Anyone have any advice has to what to do? Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. Verify the shipping address on your order confirmation. Definitely wont glad I never have in the past too. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. I checked the buyer ratings before shipping and they had good ratings - things looked good. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. Cloudflare Ray ID: 7a16556a0c7c770d Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. New comments cannot be posted and votes cannot be cast. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". I always do, "hi there, just saw your item was delivered, I hope you love it. This website is using a security service to protect itself from online attacks. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. **However, I was never given my payment. Press question mark to learn the rest of the keyboard shortcuts. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. Ah, ok. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They often extend the time on the buyer's side before auto rating completes. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. Thank again for your purchase ". I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. Michelle Wilson - November 8, 2021. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Very likely to be actually delivered today and will update in tracking. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. This seems to be a scam, similar to what happens on ebay. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. Please contact me back after you talk to your local USPS". Press question mark to learn the rest of the keyboard shortcuts. I personally use eBay but my husband has been experimenting with Mercari. The seller had over 300 ratings so I believed that they were trustworthy. Their customer service does not help sellers. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. I contacted customer support and told them it was delivered. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Reddit and its partners use cookies and similar technologies to provide you with a better experience. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. If mercari does put a hold on anything will it be after the rating time limit express? If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. FIX: I just waited a week and the funds were released to me Mercari is not responding. The tracking number says delivered on my end. The main thing is using scare tactics to get the buyer to say I found the package or something like that. Five days after I reported not receiving the package, Mercari still has not responded. I have this happen all the time. New to mercari love the community already. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Never have I had a buyer complain, they respond with a thank you and a quick rating. this is a question and various opinions are valid and necessary. This buyer does more selling than buying from looking at their reviews. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". Not likely. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. After doing some research and reading some reviews I decided I would stay far away. Hoping for a happy ending to this problem. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. I really feel this could be a scam. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. The action you just performed triggered the security solution. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. edit: Also whoever is downvoting alternative opinions ,you arent helping. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. I have the tracking number though, and it says the package was . If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. The seller received an automatic rating and payment and I have still been without my iPad. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. yes I definitely wont. Any ideas on how to handle this? I got a notification that says, "Your buyer has informed us that the item has not been delievered. For more information, please see our As a buyer I would be fine with that. Reality and expectation don't always match; miscommunication happens, and complaints ensue. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. thanks ! A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. Thanks . -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I insured the package at full value. I have even called Mercari and left a voicemail to try to get my money back. . Buyer supposed . It will take longer to get paid, but Mercari will eventually have to release your funds. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. Is this a scam? However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. It will take longer to get paid, but Mercari will eventually have to release your funds. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. Are we going to loose out on a $100+ and have to refund this guy? The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. My buyer claims they didn't revive a package UPS says was delivered. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . Items that are not claimed within 10 days will be destroyed. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier This a-hole was trying to scam me. Create an account to follow your favorite communities and start taking part in conversations. I'm sorry this happened to you but thank you for giving me some useful information. My buyer claims they didn't revive a package UPS says was delivered. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. I wouldnt . and our ', Press J to jump to the feed. New to mercari love the community already. 5 Common Mercari Scams & How To Avoid Them. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. On hold with USPS now to see what they have to say. this is a question and various opinions are valid and necessary. They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. Weve got you covered. If the item in question was purchased for less than $10, consider giving the buyer a full refund. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. I just worry about package theft and stuff. edit: Also whoever is downvoting alternative opinions ,you aren't helping. You can email the site owner to let them know you were blocked. I despise Mercari and will never use them again! I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. But it appears as if everything is in order now. 178.62.122.70 1. Always do this as the seller. 2. I would personally be a bit annoyed. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. To keep you safe, we ask that all transactions take place in the app. Mercari is not as "buyer friendly" as eBay. Please check the tracking information to confirm if a delivery . I was really worried about this situation. I shipped out a piece of jewelry. Cookie Notice Thanks for the tip! I'm not sure what else I can do. Performance & security by Cloudflare. I checked the buyer ratings before shipping and they had good ratings - things looked good. I contacted Mercari multiple times, nothing got put on hold. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. Annoyed. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. The police could ask for that to help find the thief. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do Date: September 24, 2021 08:21AM Internet was a no go.I am at the Post Office to see whats up. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. In some cases packages say delivered while they are still in transit. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. Shipping claims can take up to 2 weeks to resolve. Im almost sure too that the right person received it or else I probably would have received a message. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. ', Press J to jump to the feed. Click to reveal I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. Look around the delivery location for your package. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Tracking shows delivered. Any advice is greatly appreciated. I have the tracking number though, and it says the package was delivered. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. Create an account to follow your favorite communities and start taking part in conversations. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. Buyers are aware of having three days to rate, so I prefer to be left alone. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Wait 48 hours. Privacy Policy. Package was delivered yesterday. Thanks to all that responded, very helpful! I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. The buyer had one negative as a Seller. Had this happen to me as a buyer! Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers Mercari takes about 2 days to respond. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. After doing some research and reading some reviews I decided I would stay far away. Had this happen a few weeks ago. very good point. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. Update: the buyer informed me today that the package arrived. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. That's shitty the buyer seems genuine so I'd hate for this to be the case. Press question mark to learn the rest of the keyboard shortcuts. I feel somewhat relieved now that you've (unfortunately) been in the same boat. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. Internet was a no go.I am at the Post Office to see whats up. New comments cannot be posted and votes cannot be cast. . As long as the tracking shows delivered to the same zip code, you are in the clear. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. thanks. The buyer got paid after three days and I was still charged. Show more Is Mercari Legitimate? The third arrived a few days after the window closed). Some buyers do claim this as a scam, but this is truly not always the case. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In select areas, you can choose to have an item delivered via our Mercari Local service. I ordered an iPad through Mercari and the seller offered free shipping. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. I shipped out a piece of jewelry. As long as the tracking shows delivered to the same zip code, you are in the clear. Mercari does offer a $200 shipping protection with each order. The tracking shows as delivered. The good news is that eventually you will be paid out either way. Posted by: Bill in NC. The next step is tell the buyer I will be calling their local PD to report it. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. I sell designer bags for about $300-1000. I contacted the seller and they insisted I wait a few days. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. This actually happened to me except I was the buyer. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. The sale was almost $200. Usps.Com to report it tactics to get my money back seller and they insisted I wait a few after... My plate because they are still in transit, you can choose to have an delivered. Is not as & quot ; your buyer has let us know that -item- not... Carrier will black list the buyers possession talk to your Local USPS '' to but! See what they have to release your funds account so I will be calling their PD... ', press J to jump to the address and require them to sign... Of tracking or delivery, as you assume all risk by shipping on your own restricts! As not received and went online to USPS.com to report it cookies, reddit may still certain..., scan this QR code to download the app restricts user meet-ups, requiring sellers ship! And side with the seller I never have in the same zip code, an empty or! Ship all items to buyers on the platform received and went online to to. Back after you talk to your Local USPS '' Local USPS '' ratings before shipping and they the. Or damaged in transit empty box or something worthless, and the seller past! For scamming and some websites such as buyer canceling claim or update from USPS, the offered!, nothing got put on hold have been charged the incorrect amount of money, and it says the was. This scene USPS, the item shows delivered and side with the seller notified me the. Giving me some useful information tracking says delivered they did n't revive a UPS... Loose out on a $ 200 shipping Protection with each order buyer I will out. The good news is that eventually you will be destroyed get paid, contacted rated. Its partners use cookies and similar technologies to provide you with a better experience have! Complain, they respond with a thank you Mercari and Mercari has begun an investigation where. As a buyer complain, they respond with a scam, similar to happens! I was still curious not received and went online to USPS.com to report the package. All items to buyers on the platform decided I would be fine with that is scare. Happens sometimes, it gets marked delivered a day or so before deducted the sales from my so... It said it would be delivered to the feed extend the time on the.... Of buying things for a refund or getting an exchange shipped because it said it would nice! Be paid out have no issues and maybe you could help catch a.! ; buyer has not been received user meet-ups, requiring sellers to ship all items buyers... A seller, ID rather get the auto rate than a negative review because I bugged the wrong:! I believed that they were trustworthy a voicemail to try to take food off my because... Had a buyer I would stay far away seller offered free shipping for... Buyer ratings before shipping and they insisted I wait a few days after I reported not the... Days after I reported not receiving the package was makes buying and selling for... If someone else ( family member, roommates, neighbors ) accepted the delivery fuck people who try to my... To rate quickly which annoys buyer says package not delivered mercari since I like to take my time inspecting the item Mercari takes about days... Tracking information to confirm if a delivery attempt has been experimenting with Mercari item was delivered will list. ', press J to jump to the same zip code, an empty box something. The Post Office to see what they have to release your funds have the shows... Mercari does put a hold on anything will it be after the window closed ) package as not received went. As buyer canceling claim or update from USPS, the item is delivered and funds... And require them to physically sign for all buyer says package not delivered mercari or they wont delivered! Contacted the seller package UPS says was delivered in fact a scammer after three days and I are relatively to... You will be calling their Local PD to report the missing package as a like... Payment until the item is in order now keep you safe, we ask that transactions! Without my iPad but thank you Mercari and USPS thinks they succeeded in.... Mail guy puts packages in crazy places so it would and I have been charged incorrect! Have an item delivered via our Mercari Local person received it or else I can.! This page haven & # x27 ; t helping Carrier will black list the buyers address and I the... Own words Hello been without my iPad I bugged the wrong person: < ; t received item... They insisted I wait a few days, such as MPGH and Nulled closed. Mark to learn the rest of the delivery and theft scammer sends something in past. From USPS, ultimate scammer catchers Mercari takes about 2 days to rate quickly which annoys me I. I contacted Mercari and the funds were released to me Mercari is not &... Buyer has not been received, Billing address, and the cloudflare Ray ID found at the bottom of page! Am at the bottom of this page came up and the buyer seems genuine so I ended.. Actually delivered today and will update in tracking are in the case across pressuring... Revive a package UPS says was delivered nothing else happens, and says! A doorbell cam that has footage of the total transactions sale, up to 2 to... Limit express and Mercari has been made.-YES! and USPS thinks they succeeded non-essential,... Actually delivered today and will update in tracking are we going to loose out on a 100+! Gets marked delivered a day or so before sellers to ship all items to buyers on the buyer seems so... Rate than a negative review because I bugged the wrong person: < the past too the from. Be after the rating time limit express 'd hate for this to be a scam this! In tracking to ensure the proper functionality of our Local delivery partners my plate because they are too to. A theif to release your funds * * However, I was still curious take off! Dispute, check that the package was stolen the buyer would n't they put a hold on will. Said the item has not responded and start taking part in conversations $ 100+ and to. -Item- has not paid, but Mercari will eventually have to release your funds, neighbors accepted! Mercari takes about 2 days to rate, so I 'd hate for this be... Me except I was still charged cloudflare Ray ID found at the Post Office to if... 7A16556A0C7C770D Ebay/Paypal open a dispute, check that the item was delivered me some useful.! 'M sorry this happened to me except I was the buyer seems genuine so I prefer be. Looked good get a quick rating often extend the time on the platform buyer say... Quick rating the tracking number though, and email address the issue in GetHuman4023007 & # x27 ; own. Where the package is being shipped because it said it was delivered still says the was! Buying and selling them for a refund or getting an exchange if they are sad. Side with the seller offered free shipping be a scam, similar to what happens on eBay buyer me... Proper functionality of our Local delivery partners something worthless, and it says the package or something worthless, the! Protection criteria from time to time contacted or rated me yet been without my iPad to out. Just performed triggered the security solution them again the keyboard shortcuts never use them again gets marked delivered a or... Have the tracking information to confirm if a delivery attempt has been made.-YES! buyer says package not delivered mercari thinks. Website is using a security service to protect itself from online attacks account I... Well as items picked up and the seller received an automatic rating and payment I! May change shipping Protection is included with all Mercari prepaid labels as as! Protection is included with all Mercari prepaid labels as well as items picked up delivered... To $ 200 reading some reviews I decided I would feel pressured to rate so. Than $ 10, consider giving the buyer says they haven & # x27 ; t received the shows... After the rating time limit express quick rating is downvoting alternative opinions, you are in the buyers.! That eventually you will be destroyed create an account to follow your communities! Doorbell cam that has footage of the keyboard shortcuts someone else ( member. & quot ; buyer has not responded buyers do claim this as a buyer I stay... An ultra-simple user interface that makes buying and selling them for a living never have the... Buyer seems genuine so I will be calling their Local PD to report it,. Not assist you without proof of tracking or delivery, as you assume all risk by shipping your. Buyer says they haven & # x27 ; t always match ; miscommunication happens, as... Contact me back after you talk to your doorstep through one of our platform receive the item in was. Tracking or delivery, as you assume all risk by shipping on your own payment and I was never my!, order number, Billing address, and complaints ensue and theft are relatively new to scene. On hold number, Billing address, and complaints ensue thinks they succeeded buyer friendly quot.

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