I would like to also mention I had to be at the Hospital on Friday 12/16/22 for a procedure and needed to shower before going to the hospital I even mentioned this to one of your employees again fell on deaf ears. No credit card required. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. They up their tank rental prices as they see fit, don't contact you in a timely manner, misinform you as to why they refuse to deliver and outright lie of which I have much proof. I pay my bill on time every month! amerigas - propane amerigas - propane - inc amerigas - propane - lp amerigas propane inc amerigas - propane amerigas - propane - lp AmeriGas Global Presence Search All Employees Key Employees of AmeriGas I have called customer service 4 times and still I am no further along than before I started. It is at 28 %. Im pretty much at my wits and I dont know what to do at this point. ComplaintsBoard.com is a leading complaint resolution website on the Internet. By far, the worst company that I have ever dealt with. Well, I was supposed to be on "automatic delivery" which never happened, so when I reported my tank at just under 10% after having not received a bill, so went out to check my tanks, was told I would be put on high priority status and someone would be out to me within a few days. I paid the amount billed. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. And they will charge you tank rent while it is sitting there, happened to me. Should your complaint not be dealt with adequately, you are encouraged to contact the District Manager, followed by the Area Director, and even the Region Vice . click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks. But I HATE HATE HATE HATE amerigas. The cost was $459.64. Billed me $108 for a service call that never happened. All I get is a bunch of crap and excuses! Then when the actual event occurs, they no longer bury the line, tank rental is now $100. Which, I'm sure was his intent. The employee data is based on information from people who have self-reported their past or current employments at AmeriGas Propane. This is the WORST company that has EVER existed. Thank-You. The Amerigas driver arrived and told me he could not fill the We received a new tank on 5/10/22. And, by the way, this is an overseas answering service and they couldn't care less about customer service. Manager, Investor RelationsMukherjeeA@ugicorp.com Submit a complaint and get your issue resolved. This complaint was posted by a verified customer. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We are on auto-fill, however, that quit working in December. The data presented on this page does not represent the view of AmeriGas Propane and its employees or that of Zippia. I am not sure of the amount as that was not included in the bill but when we left for the winter our tank was at 70% so the delivery would have been approximately 100 gal. WHICH they did not because they did not touch any of the propane lines. UGI Corporation and AmeriGas Partners successfully completed the merger transaction that was announced on April 2, 2019. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. On 2-08-23 I received a delivery to fill my tank. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. (916) 216-7715, Alexandra Spooner Instead, it is a publicly traded MLP, which among other things means it has units instead of shares.15 Feb 2017, https://www.marketbeat.com/stocks/NYSE/APU/, https://www.meenan.com/resource-center/propane-and-natural-gas-compared-m, https://en.wikipedia.org/wiki/UGI_Corporation, https://www.fool.com/investing/general/2015/04/08/the-5-best-stocks-to-invest-in-propane.aspx, https://www.npga.org/advocacy/advocacy-areas/my-state/, https://www.dnb.com/business-directory/company-profiles.amerigas_inc.7760a3d5140208397088159e14774fd6.html, https://www.amerigas.com/amerigas-blog/news-and-events/amerigas-partners-to-acquire-the-propane-operations-of-energy-transfer-partners, https://www.ugicorp.com/static-files/2be867b0-c67f-4514-b805-0b9b62fddea6, https://www.nsenergybusiness.com/news/ugi-completes-merger-of-amerigas-partners/, https://www.fool.com/investing/2017/02/15/amerigas-stock-3-things-you-must-know-before-buyin.aspx, https://afdc.energy.gov/fuels/propane_benefits.html, https://www.inquirer.com/philly/business/20111018_AmeriGas_Partners_agrees_to_acquire_Heritage_Operating_and_Titan_Energy_Partners.html, https://www.amerigas.com/support/billing-payment. AmeriGas Propane headquarters is in King of Prussia, PA. AmeriGas Propane has 8 locations in the United States. How can we help you? Right now, I try not to use anything with propane. Share your photos and videos with others to prove the truth of your words. I have been a paying (never paid bill late) customer of Amerigas for many years and I am surprised at the way they handle their customer service in these tough times however there aren't many other propane compaies in the area to choose from so I guess that is why they treat their customers with absolutely no respect . Now, I am down below 15%. They could chose to invest in a high yielding domestic propane distributor or one of the more diversified propane export giants.Apr 8, 2015. Ive been trying for 6 weeks to get service started at my new house and am no closer now than when I started. Company Description: Amerigas, Inc. is located in King OF Prussia, PA, United States and is part of the Direct Selling Establishments Industry. I have been waiting 3 weeks for Amerigas to fill my tank. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Amerigas got to big and now they have no customer service and they are beyond doing any work even for customers who have been with them for 17 plus years. My name is James Tyree and we have been customers of Amerigas for many years, at least over 22 years. We have kids and animals and were cold. Indeed, Amerigas has a "Price Dispute Resolution Procedure", whereby a complaint regarding Amerigas prices should first be addressed to your local Customer Relations Representative. Use this comments board to leave complaints and reviews about AmeriGas Propane. We need gas now or by Friday because its gonna be 13-23 degrees. How do I contact AmeriGas local office? click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks, click here if you're an existing customer, click here if you need help with a grill tank exchange, click here if you need help with an emergency. Amerigas filled our residential propane tank on 7/30/22. First, propane dealers do not have the attributes of a public service company: they do not deliver propane to consumers by way of permanent physical connections, they do not have an exclusive service territory in which the state has authorized them to operate, they are not monopolies, and they do not have the power of. Since these two issues, I am now down to less than 8% in my tank. Contact Information 460 N Gulph Rd King of Prussia, PA 19406-2815 Get Directions Visit Website (610) 337-7000 1.07/5 Average of 769 Customer Reviews Read Reviews Customer Complaints 4,755. Address is 3093 Stonebridge Place, Festus MO 63028, Desired outcome: Email. Desired outcome: I have had no heat in my house for 3 days with below freezing nights. Access the headquarters listing for AmeriGas Propane LP Contact Information 2540 Warren Dr Ste C Rocklin, CA 95677-2178 Visit Website (916) 387-0106 Average of 769 Customer Reviews Customer. We have called numerous times regarding the delivery of propane. So, if that have that many people in worse shape than me ahead of me, I truly believe that is a major fault of the company, period. *Business Days are M-F, and do not include Saturdays or holidays. $122.41 AmeriGas Propane may also be known as or be related to AMERIGAS PARTNERS LP, AmeriGas, AmeriGas Partners LP, AmeriGas Partners, L.P., AmeriGas Propane, AmeriGas Propane Inc, Amerigas and amerigas. It is amazing how incompetent this company is at doing nothing! This last spring I tried to call your company come and get the tank I was renting from you. Amerigas contract changed without notification - tank rental fees. We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. I want my propane that I have already paid for to be delivered, Amerigas pick up 120 gallon propane tank from my property, Propane has delivery in freezing cold Tahoe. I asked him to remove my number from the system and was put on hold for 15 minutes until I finally hung up. Alexandra Spooner . Sent to collections due to their non response. Please send your truck to service our tank! Brilynn.Johnson@amerigas.com (916) 216-7715. Learn more. if it's gone down 5%, then you still have a couple months woth of gas in the tank. This review was chosen algorithmically as the most valued customer feedback. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, AmeriGas Corporate Office Headquarters HQ. This is not good. I heard back nothing. New Customers: Our cabin in Pollack Pines (northern CA near Lake Tahoe) has been without power for 2 weeks now because AmeriGas wont deliver. I even gave AmeriGas the benefit of the doubt to asking for an appointment weeks later or a month later and the same answer no appointments someone will call you back. AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. At one point I was basically told sorry but we don't do many Share your photos and videos with others to prove the truth of your words. Find a different company all together. Filling your tank when it is at 40% rather than 20% makes for increased costs even if they are driving right by your house. I just wish your company had more respect for its customers. And, of course, no such thing ever happened. I looked up the phone number for Amerigas and called. Good Luck because they will make up some phony charges that will break the bank and then charge you LATE FEES! Heritage propane was so much better and had the greatest customer service. Propane delivered as soon as possible. Contact The AmeriGas Customer Service Team For Support Hello! 835 Knitting Mills Way This comment was posted by a verified customer. UGI also operates interstate and intrastate transmission and natural gas storage assets in the Marcellus Shale. AmeriGas Propane - overcharging the public. I always prepay my gas for the winter. They over-charge customers, their meter readers DO NOT know how to properly read the meters, their meter readers DO NOT read meters ON TIME, their customer service agents do not fix problems, their customer service agents only prolong problems. If the driver had read the instructions, he would have known where to go to unlocked gate! While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. No people seem to be available. I wish I can change companies but I tried and it was a no goTerrible company I dont even understand how they are still in business. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Location 0 0 We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane. I also pay 1 yr in advance,I'm sure they will play the same games with me when I switch gas companies, what a way to run a business! - Gas delivered but tank is locked due to amerigas creating a leak in the gas line. This is the worst propane company Ive dealt with. Visit MyAmeriGas.com and select Message Us to chat. Now we are in the middle of a blizzard and have no heat. No fees for a tank installation minus your rental annually $50, plus the cost of your propane. The one time they were supposed to come out they never showed up and then closes out the ticket as being completed. Compare pay for popular roles and read about the team's work-life balance. Nothing happened. AmeriGas has definitely lost us as a customer. Billed me $108 for a service call that never happened on 02/04/2023. Emails found on company website fb@amerigas.com 100% Support 0 0 chris.ransom@amerigas.com 94% sales 0 0 Emails found on 3rd party websites See if AmeriGas Propane is hiring near you. There is no driveway! Cost. This is unacceptable. And help them resolve issues and be heard AmeriGas driver arrived and told he... Me $ 108 for a service call that never happened on 02/04/2023 but tank locked! 835 Knitting Mills way this comment was posted by a verified customer know that you contacted BBB for service. 8 % in my tank the merger transaction that was announced on April 2,.. 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