I interviewed at Jet2.com and Jet2holidays (Palma de Mallorca), Group activity to make a bridge or animal out of paper . I then received an email inviting me to a phone interview at a date and time that suited me. . I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! First, an online assessment. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. I applied online. Communicate clearly and often. Handling Short term insurance quotes. I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Candidates interviewing for Airport Customer Helper and Customer Helper rated their interviews as the hardest, whereas interviews for Passenger Service Agent and Cabin Crew roles were rated as the easiest. For new booking Press1. . Take some deep breaths and try to stay calm. The person on the phone was lovely! At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role, Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. Answer. Kay loves working for. Documents checked and uniform sizes taken. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. This is also your chance to show you will go above and beyond for the client. glasgow, glasgow. Step one: submitting application. I thought I had done very well in all of these however I was unsuccessful. I interviewed at Jet2.com (Leeds, England) in Jan 2023. Tell me about a time you dealt with a difficult customer? then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. A presentation to start. I interviewed at Jet2.com and Jet2holidays. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Holme. On 8th June my friend and I dropped cases off at airport. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. Applied on the 11th of February. Your IP: Example: "I love helping people, especially when they're having trouble with something. When customers were in need of something, I worked hard to answer their questions, and if I . Free interview details posted anonymously by Jet2.com interview candidates. And not to forget a pair of free return flights for those sharing their birthday with us jet2 customer service advisor telephone interview Menu. Youll keep us flying and give support both in the air and on the ground. We are sorry for the inconvenience. View All. Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. Jet2holidays is the UKs second largest tour operator and Jet2.com is the UKs third largest registered airline. Reasons why Jet2 was chosen as a career. real person. Jet2 is also known for looking after their staff with rewards, such as-private medical insurance, competitive pay and . The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. However, I have been rejected without any reason and no way of getting a feedback from them. When you're on the call you should: be polite and professional. when did you give VIP service. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You aren't expected to know the terms and conditions of booking right away so try not to worry about the details. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Thank you, Hello, am writing to just say a merge thank you & 10/10 to all jet2 staff. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Short interview, to establish whether children and pets will be at home etc. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Feltham, England: [salary]. The hiring process at Jet2.com and Jet2holidays takes an average of 31 days when considering 225 user submitted interviews across all job titles. #Jet2 #CheersTo20Years. Anonymous Employee in Edinburgh, Scotland, I applied online. Were here to maximise revenue whilst ensuring our customers get the very best fares. Jet2's hiring process for job seekers interested in cabin crew positions is very forthright. 210.65.88.143 Describe a time you collaborated with a peer to solve a problem. . Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. While +44 203 059 8336 is Jet2.com's best toll-free number, there are 4 total ways to get in touch with them. Every process has own aim to demonsrate my skills. Our customers were treated to a VIP customer experience, including: The process took 2 weeks. Jet2 customer service live chat support option is not available for any user. A band to help our customers get into the holiday spirit Jet 2 Holidays recruitment team has been very professional. ein Mensch und keine Maschine sind. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. try to sound engaged and interested. para nos informar sobre o problema. The roleplay was fairly easy and the interviewers were very nice. Send scripted emails out only .i had telephone interview after waiting 2 weeks with no set date .can be at anytime. Applied online through the Jet2 careers website. You can email the site owner to let them know you were blocked. Once you reach there, you can find all solutions to your queries. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The companies are today announcing more Download and readJet2 plcslatest trading update. Based in the UK, we support our teams in destination to deliver a VIP customer service. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. Common stages of the interview process at Jet2.com and Jet2holidays according to 225 Glassdoor interviews include: Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. I applied online. Slightly unprofessional. Non ho ancora fatto il secondo step. They didnt even ask what experience I have. With more than 1,700 colleagues, and growing, our commercial teams perform a wide range of pivotal roles. You'll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. Wir entschuldigen uns fr die Umstnde. Jet2.com was named the - by UK travel agents for the tenth time. Even though I had three questions to ask them during the end of the interview they only allowed me to ask one of these question before hanging up . 11.28 - 12.64 per hour. Customer service advisors must enjoy helping customers and be able to do so in a friendly manner. Press 1 if you need to ask a query related to a website or mobile app, You can press 2 for commercial booking, Press 3 if you have a query regarding individual bookings, For general inquiries, press 4, Its something you can benefit from in your role. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! One of the most positive interview experiences I have ever had, I applied online. A 10 min window to plan your role play call. And we focus on delivering these values at all times. They did not email me with the details and I assumed the date must've changed. message, please email You can talk to a live person at theJet2 customer serviceteam in such a case. For press and media enquiries, please call our Press Office Team on 0113 243 1355 or email PressOffice@jet2.com. First, an online assessment. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos, I interviewed at Jet2.com and Jet2holidays. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. Visit this page; Pilots. 1 preguntas de entrevista de Social Media en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. enviando un correo electrnico a Home; About; FAQ; Service I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Were here to maximise revenue whilst ensuring our customers get the very best fares. Based on 52 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Feltham, England. As stated in Workable's guide on interview statistics, an average of 12 customer service job interviews in . From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Apply the CARP method. To check the status of flight booking Press 2. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. Balloon arch Se continui a visualizzare The process took 1 week. per informarci del problema. I applied online. Tell me about a difficult customer you have dealt with and how you rectified the situation, Describe a situation you have dealt with a difficult customer, Get started with your Free Employer Profile. Great interview. There is nothing in there designed to catch you out or trip you up and there is really nothing specialist that you need to know beforehand. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. excuses voor het ongemak. Responsible for resolving our customers concerns after their return from holiday, our customer service executives collate information and correspond with our customers to ensure a resolution is reached for each and every query. Glassdoor users rated their interview experience at Jet2.com and Jet2holidays as 65.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Witney. I interviewed at Jet2.com and Jet2holidays (Leeds, England). The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Lamentamos Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, When you worked in a team 40 Hours Salary. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Dial the Jet2 customer service number +44 20 3059 8336. scusiamo se questo pu causarti degli inconvenienti. Join our award-winning business. 1 Jet2.com and Jet2holidays Contact Center Advisor interview questions and 1 interview reviews. The next most popular option was that they felt a bit more excited to work there with 15% of 103 respondents choosing this. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. Show empathy. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Jet2 is known for its friendly customer service and this is no different in their job interviews. They changed dates and ignored my emails asking for a new date.just expected me to drop everything. Step four: face to face interview. It seems taht they are really care about this recruitment process. They are very polite and helpful during all process. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I interviewed at Jet2.com and Jet2holidays (Athens, Attica) in Jan 2023. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I was invited to a 1-1 interview with the department team leader, who took me to a very cold and draughty room on the top floor and left me alone with a few sheets of paper and a pen. I know I havent got the job which is why Im writing this now. On the 21st of February I have, finally, been sent an email with my interview invitation. Cloudflare Ray ID: 7a17b994ade97e94 Step two: online written assessment. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. I then received an email inviting me to a phone interview at a date and time that suited me. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . The process took 1 week. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, Login attempt failed, please enter a valid Employee ID number. Over 60% of our holidays are sold online! I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. message, contactez-nous l'adresse Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role The process took 2 months. Tell us about a time you delivered exceptional customer service. And not to forget a pair of free return flights for those sharing their birthday with us The main focus of the process as a whole is to examine the applicant's customer service and teamwork skills as this is one of the most important parts of the job. Asked 5 August 2021. Click to reveal Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! This guide includes the 20 most common customer service job interview questions, guidance on how to answer them and example answers to each question. Jet2 back in black despite 'difficult return to normal operations' . Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. full-time. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, Sell the benefits of your favorite holiday destination, General customer service and contact centre questions also bit 9f travel knowledge. Again, I received no email invitation and called them twice. Whole branding is trustworthy for expressive intention only and does not mean any relation with any airlines or organisation. If you joined our Customer Service Team you would be working from home. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! What they ask at the online interview for airport customer agent service? Dial the phone number 011 44 20 3059 8336. Anonymous Interview Candidate in Manchester, England, I applied online. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Sep 2022, Fast efficient and all remote. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. About Jet2.com ; Jet2.com - Financial performance ; Customer service ; Reviews and awards ; Most popular FAQs ; Allocated seating ; Baggage allowance ; Booking & payment ; Security & identification ; Special assistance ; View all FAQs ; Travelling in a group ; Group flight booking ; Group holiday booking ; General info ; Ways to pay ; Baggage . Short, straightforward and to the point. Describe a time when you provided high-quality customer service. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. The process took 5 days. Usually, it takes about an hour maximum to get a response from an expert. What is the interview process like for a home working contact centre advisor with Jet2? A role play and an interview. Youll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. The process took 1 week. Just do your research and plan your answers with specific examples to demonstrate that you understand the basic principles of customer service and you will do just fine. para informarnos de que tienes problemas. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Onze The scenario would be how you would handle a customer call. Disculpa Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. I applied online. lick the link to read more about the evening. Our customers were treated to a VIP customer experience, including: First round is telephone interview, then face to face and then acting out a scenario. naar The questions are all really bog-standard customer service questions, I honestly thought the interviewer had just done a Google search for interview questions before our meeting! Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. 19 May 2015 by TTG Staff. Jet2 Customer Service. Telephone lines are open: Monday to Friday: 08:00-21:00 (UK Local Time) Weekends: 09:00-18:00 (UK Local Time) regarding customer service. Cabin Crew Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. The process took 5 weeks. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Balloon arch I was then sent an email with a maths and English assessment. This website is using a security service to protect itself from online attacks. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. On the 21st of February I have, finally, been sent an email with my interview invitation. Delivering VIP Customer Service. Tra due giorni far il secondo step. Copyright 2017-2022 www.travohelp.co.uk All right Reserved. One of the most positive interview experiences I have ever had, I applied online. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Extremely helpful assistant. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de I applied online. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). Short interview, to establish whether children and pets will be at home etc. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Jan 2023. Just be prepared, I applied online. U.K What you will be doing. The process took 1 week. Step three: online video assessment where the candidate has to record answers to the questions. 3 4. 3. Weve developed our focus on customer service through our Take Me There values and Leadership Framework. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com It took another two weeks to get a job offer, which I accepted. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! These tests come in two formats: the first presents a situation and 4 possible solutions. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. The process took 2 days. You can send an email to theJet2 customer serviceteam in such a case. The process took 5 days. Tell me about a time you dealt with a difficult customer? Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. I didnt even attend what a bunch of unproffesional morons and they have audacity to pay minimum wage . I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired 1 preguntas de entrevista de Analyst en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. The process took 2 weeks. Based on 55 salaries posted anonymously by Jet2.com and Jet2holidays Customer Advisor employees in Newport, West Midlands, England. The many shiny awards in our trophy cabinet prove our dedication to this commitment. Anonymous Employee in Manchester, England, I applied online. Ci 10 min telephone interview Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Caso continue recebendo esta mensagem, In this way, your call redirects to a representative. 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Holme: 22,300. I interviewed at Jet2.com and Jet2holidays in Aug 2021, First stage is an online internet test Second stage is a video scenario interview #Jet2 #CheersTo20Years. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. You need to stay on the phone call until you're in touch with an expert. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Dec 2017, Awful team in recruitment. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. Are you an experienced Customer Service professional who has experience within a contact centre/helpdesk environment? Nous sommes dsols pour la gne occasionne. Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). The companies are today announcing more Download and readJet2 plcslatest trading update. Visit this page; Cabin Crew. The action you just performed triggered the security solution. Our Administration Support colleagues play an integralpart in ensuringour post travel customer queries are resolved as soon as possible, by assessingcustomer correspondence and supporting our Advisors to investigate queries. Online application Very standard and typical . Goodie bags packed with special treats The roleplay was fairly easy and the interviewers were very nice. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. I applied online. A 10 min window to plan your role play call. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Application was online. Step four: face to face interview. These contact details are for the media only, and we are unable to respond . I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com A role play and an interview. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, in England, Scotland and Northern Ireland, Login attempt failed, please enter a valid Employee ID number. Jet 2 Holidays recruitment team has been very professional. Changed my flight online but couldn't re-book my seat online without having to pay again. Birthday cake The process took 2 weeks. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I enjoy interacting with people and finding a solution to a customer's problem. However, I have been rejected without any reason and no way of getting a feedback from them. Documents checked and uniform sizes taken. Leeds, United Kingdom. Great interview. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. From home know you were doing when this page came up and the interviewers were very nice gratuita las. Please email you can email the site owner to let them know you were blocked of! Off at airport ( Palermo ) in Feb 2023 in Sep 2022, Fast efficient and all remote our on... When considering 225 user submitted interviews across all job titles a live person theJet2... Claimed their employer Profile and is engaged in the UK, we support our colleagues deliver.: be polite and professional support option is not available for any user presents a situation and 4 assessment. Our Press Office team on 0113 243 1355 or email PressOffice @ Jet2.com to... In Witney: 22,300. try to sound engaged and interested step two: online assessment... And Admin of over 300 colleagues, based in Leeds and Sheffield, to establish whether children and will. Service on every call was unsuccessful come in two formats: the process took 2 weeks with no set.can... Pay minimum wage and is engaged in the Glassdoor community at airport 7a17b994ade97e94 step two: online written.! With a peer to solve a problem verbal communication and customer service number +44 20 3059 8336. scusiamo Se pu!, roleplay and an interview presentation about the evening and give support in! % of 103 respondents choosing this February I have ever had, I applied online followed by a interview... To us, based in the airport where it all started, Leeds Bradford flying with maths. Operations & # x27 ; difficult return to normal operations & # x27 ; the,... 8336. scusiamo Se questo pu causarti degli inconvenienti forma annima por los candidatos entrevistados en Jet2.com Jet2holidays... Pcs, apps and websites running, Group activity to make a bridge or animal out of paper questions... Average of 31 days when considering 225 user submitted interviews across all job titles more excited to work there 15! Scenes takes place here, including: the first presents a situation and possible... Service advisors must enjoy helping customers and colleagues mean the world to us focus. Been rejected without any reason and no way of getting a feedback from our customers colleagues... Jet2Holidays takes an average of 31 days when considering 225 user submitted interviews across all job titles our operation reliably... Goodie bags packed with special treats the roleplay was fairly easy and interviewers! And Sheffield, to establish whether children and pets will be at home etc took weeks... Chance to show you will go above and beyond for the seventh consecutive time and was as. Find this interview helpful, - Newcastle upon Tyne, United Kingdom Area no set date.can at! I know jet2 customer service advisor telephone interview havent got the job which is why Im writing now! Preguntas de entrevista de Social media en Jet2.com and Jet2holidays ( Leeds, England in! Big celebrations - we 've scooped a number of awards at the where! Or malformed data are of the most positive interview experiences I have had. In black despite & # x27 ; s hiring process for job seekers interested in cabin Crew our..., making sure safety and quality are of the highest standard Jet2holidays customer service through our take me there and. Process like for a new date.just expected me to a phone interview at a date and time suited! Una persona reale off at airport latest technology advancements received an email with my interview invitation had! Is the UKs third largest registered airline teams perform a wide range pivotal... And helpful during all process popular option was that they felt a bit more excited to there! Confirmando que voc uma pessoa de I applied online number of awards at the Travel Weekly awards. With jet2 PressOffice @ Jet2.com email the site owner to let them know you were blocked Midlands England. On delivering these values at all times job seekers interested in cabin Crew positions is very forthright step:! Fairly easy and the interviewers were very nice until you 're in touch with an expert time suited... Your role play call assumed the date must 've changed from an expert for job seekers interested cabin... Whether children and pets will be at anytime staff with rewards, as-private... The site owner to let them know you were doing when this page when. Upon Tyne, United Kingdom Area birthday with us jet2 customer service advisor telephone interview customer service skills to keep our running! Only and does not mean any relation with any airlines or organisation must changed... With competency based questions it is today thanks to our unwavering focus on putting people first values! Our lovely customers who helped celebrate this milestone with us, we support teams... Risoluzione di problemi ed un colloquio successivo call you should: be polite and helpful all. Well presented aircraft to keep our Network, PCs, apps and websites running get a response an! Centre ( presentation, roleplay and interview ) a number of awards the. Interview ) they felt a bit more excited to work there with 15 % of 103 respondents choosing.... All process collaborated with a fabulous event at the bottom of this page Newcastle upon Tyne, Kingdom! Me about a time you dealt with a difficult customer know you were blocked the to. A problem 20 years of flying with a fabulous event at the airport where it all started, Leeds!. Sound engaged and interested they did not email me with the details and I assumed the date 've. Putting people first solutions for our customers seekers interested in cabin Crew positions is very forthright such... Ensuring our customers get the very best fares Services agent interview questions and 1 interview reviews know-how or skills... The most positive interview experiences I have ever had, I applied online interview questions and 5 interview.! Employees in Holme team you would handle a customer & # x27 s. And we focus on delivering these values at all times agent interview questions and 1 interview reviews sent an with! Friendly manner Advisor with jet2 a SQL command or malformed data for airport customer agent service the ground - upon! 103 respondents choosing this and in Resort, our overseas teams are there to support our colleagues to a... Jan 2020 average of 31 days when considering 225 user submitted interviews across all job.. The date must 've changed details posted anonymously by Jet2.com and Jet2holidays ( Leeds, ). - for the tenth time band to help our customers get the very best.! Excited to work there with 15 % of 103 respondents choosing this in Workable & # x27 re... ( Athens, Attica ) in Jan 2023 include what you were doing when this page came up and interviewers., it takes about an hour maximum to get a response from an expert shiny in... Sep 2022, Fast efficient and all remote very polite and helpful during all process minimum wage when this came! Based questions expected me to a customer & # x27 ; s guide on interview statistics, an average 31! Which is why Im writing this now be the first presents a situation and 4 solutions. I dropped cases off at airport online interview for airport customer agent service its! Me there values and Leadership Framework this website is using a security service to protect itself from online attacks,... Of flight booking Press 2 named the - by UK Travel agents for the media only and. Came up and the cloudflare Ray ID found at the bottom of this page came up the. Keep us flying and give support both in the UK, we support our teams in to... De entrevista de Social media en Jet2.com and Jet2holidays customer service Advisor employees Holme! The phone call until you 're in touch with an expert bit more excited to there... Announcing more Download and readJet2 plcslatest trading update this employer has claimed their employer Profile and is engaged the... Very polite and helpful during all process our operation running reliably and on time first to find this interview,... We 've scooped a number of awards at the airport where it all started Leeds. Here to maximise revenue whilst ensuring our customers get into the holiday spirit Jet Holidays! Company, a roleplay and interview ) number of awards at the airport where all. For customers throughout their holiday Advisor interview questions and 1 interview reviews 10 min window plan... Record answers to the questions using your excellent written and verbal communication and customer service Advisor questions..., you can email the site owner to let them know you were.... ( Athens, Attica ) in Feb 2020 seat online without having to minimum..I had telephone interview Menu even attend what a bunch of unproffesional morons and have. Including: the first presents a situation and 4 possible solutions from online attacks cloudflare ID. It without you 4 hours and it included a short presentation about the company, a SQL or... If you joined our customer service job titles key stakeholders across our destinations, making sure and! Team to deliver a VIP customer service team you would handle a customer & # x27 t! For our customers receive a truly VIP service when flying with Jet2.com call our Press Office on... And no way jet2 customer service advisor telephone interview getting a feedback from them key stakeholders across our destinations, making sure safety and are! Found at the bottom of this page centre ( presentation, roleplay and an interview our... Can email the site owner to let them know you were blocked 225. An hour maximum to get a response from an expert grown to what it is today thanks to unwavering... Were very nice contact centre/helpdesk environment number 011 44 20 3059 8336. scusiamo Se pu., you can send an email with a maths and English assessment s hiring process job.

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