Our date tracking prior to 2019 was not accurately kept. However, as a realist - I understand that there may be situations that I don't particularly enjoy. If you find handling difficult customers a challenge, talk about how youll learn from your colleagues. What is your availability? The process took 1 week. J D Wetherspoon plc (branded variously as Wetherspoon or Wetherspoons, and colloquially known as Spoons) is a pub company operating in the United Kingdom and Ireland.The company was founded in 1979 by Tim Martin and is based in Watford.It operates the sub-brand of Lloyds No.1 bars, and around 50 Wetherspoon hotels. also asked what hours would work best for me as i am a uni student and the were very accommodating to work around my lesson schedule, Anonymous Interview Candidate in Sheffield, England, I applied online. Two managers interviewed me. I interviewed at Wetherspoons (Dublin, Dublin) in Jul 2021. it was a very good interview, with simple and predictable questions. Of course, you will not be expected to have the menu memorized before starting the job. "My role as a leader or follower depends on the situation. All jobs can have frustrating moments. I have seen the uniforms, and they look professional yet easy to work in. Before your interview, you should have an idea of what the dress code or uniform looks like at :company. Here are some sample questions: - When would you like to have this position filled? As long as you have a small amount of experience which you can draw on or even just a lot of conviction they're willing to take on people who need training. Two managers come over with a printout of the application and ask a couple of vague questions and when can you start and what hours do you want, you tell them, you work them and then. Depending on the size of the restaurant, you may handle anywhere from 4 to 8 tables, an average of 16-32 guests. i accepted the job over a month and a half ago, and they still have not responded. It was really informal, it took place at one of the tables in the pub. What drives you to be successful The next day I had a phone call to say I got the job. Easy interview. The interview was fine, my interviewer was really nice and made me feel welcome. I interviewed at J D Wetherspoon (Birmingham, England) in Jun 2022. Poor pouring technique could also lead to spilling, which is literally money down the drain. Operational and Situational questions This question is not the opportunity to go on a tangent about terrible customers. Tell me about the last customer service skill you learned. As long as you have a small amount of experience which you can draw on or even just a lot of conviction they're willing to take on people who need training. Apart from that friendly people. Why do you want to work at JD Wetherspoon See all (29) Whether youre working your way up to a manager position or transferring your skills to a new company, you need to know how to sell your expertise. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to your office every day. I interviewed at Wetherspoons in May 2022, I was asked questions from a printed paper it was pretty easy and i was comfortable during the interview. February 27, 2023 | In recently sold homes in kings grant columbia, sc Pretty informal. I interviewed at Wetherspoons (Bristol, England) in Jun 2022, Applied online, offered an interview within a week and offered position within the next week. wetherspoons contract of employment wetherspoons contract of employment. The interviewer would like to know if you are authentically engaged in the JD Wetherspoon plc brand and product. They need to feel confident in your ability to manage something as vital as this before they can offer you the role. It was quite informal but asking about my ability to work in a fast-paced environment. Simple first application, with generic pub and role based questions. I interviewed at J D Wetherspoon in Jul 2022, Easy competency questions e.g motivations for the job and why I would be a good fit Made me feel at ease and ran me through what to expect from my time working at the company, I applied online. It was really informal, it took place at one of the tables in the pub. They gave me the position the same day in the evening by a phone call. I interviewed at J D Wetherspoon in Oct 2022. Lucky I wore my hearing aids. Answer: Your interviewer may ask hypothetical questions like this to see how proactive youd be in your role and to gauge your understanding of providing good service. Youd not only do this to help the business run smoothly, but also to give staff an opportunity to grow. "I have reliable transportation. Tell me about all your previous experience and why you think its relevant Simple first application, with generic pub and role based questions. Share some of your strengths to show you have qualities in both categories. I applied online. I believe that discounts are for customers who truly deserve one, such as when an order is messed up, or they wait way too long for their food. I would only give a discount once my manager approves. My career plans include growing with JD Wetherspoon plc in a management based role as I prove my skills. ", To deliver excellent customer service you need first to recognize the skills that you have and play off of those. Also, after discussing everything today, is there any particular reason why I would not be the best fit for this shift manager role? Do you know anything about the company? ", "At this point in my career, being just out of high school, I would say that I follow the lead more often than I take the lead. D d did. Menu. Your potential employers are looking for evidence in your responses that you fit this bill. Not only did I pick up some new customer resolution skills but I have added to my talent retention capabilities as well.". But knowing what to expect and how to formulate a good answer will help you pour confidence into your answers, which will leave a lasting impression on your prospective employers. Be yourself and show you have some personality. "If we are experiencing some downtime, I will start by wiping down menus and cleaning other areas of the restaurant that may be more neglected. Your answer should therefore show that you know how to identify changes in the industry and whats attracting the biggest crowds. I am confident in my abilities with dispute resolution, but I don't particularly love it.". 3. I am a sponge and ready to learn from those more experienced than I. It was a very short and simple interview mostly about availability and why good customer service is important. Do you have any questions? Answer dates might appear two to three weeks before they were published. J D Wetherspoon Bar Staff Interview Questions Updated 7 Mar 2022 Found 102 of over 441 interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult . Could you share with me the average section size at JD Wetherspoon plc? It is somehow very international and it feels you are somewhere else than in Finland More. As bar work often requires difficult hours, your employer needs to know that you have the right attitude about it. Tell me about all your previous experience and why you think its relevant All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. There can be a wide range of earnings among employees in the family restaurant industry; perhaps because of minimum wage expectations differing between regions, but also because some people are excellent at tipping, while other guests may not tip at all. On the odd occasion, a restaurant may also have a no-tipping policy in place. Interview was very relaxed, lasted around 30 minutes and i was pretty much told at the end of it that i had the job. There were questions were mainly customer service orientated. Be honest in your answer people can tell when youre not genuine. Happened in the busy restaurant surrounded by customers. 4 minute ago Share: . I no longer take it personally when a customer is picky or difficult. One of the easiest application processes that I have been through, had the induction 2 days later. The interview process for weatherspoons was Very straight forward and fun. Two, the interviewer is checking to see if you have the ability to upsell and romanticize the menu items enough to have a customer choose a dessert before asking for their bill. Situations that escalate may need assistance from your manager or door staff to help remove them from the premises or, worst case scenario, involve calling the police. JD Wetherspoon plc #13 in Food & Drink 4.7 1.3M Ratings Free iPhone Screenshots Order food and drinks with the Wetherspoon app, from your phone, and have them delivered to your table. Anonymous Employee in Nottingham, England. If you are not available on particular days, take the time to better outline your schedule with the interviewer. The process took 2 days. ", "Friends who expect to come into my work and receive a discount are probably not great friends! Your interviewer wants to know what you value in bar staff and how youll identify these ideal attributes in future candidates. Two managers interviewed me. I would be happy to take a range of shifts, and work with your needs here at JD Wetherspoon plc.". Do you agree with the phrase 'The customer is always right'? 3. availability People management academy. Although there were many questions. Discuss your career plans, goals, and how those fit with what JD Wetherspoon plc is offering. 'The customer is always right' has been a long-standing mantra for service-based organizations. ", The point of sale (POS) systems that you have experience in may, or may not be listed on your resume. In my current role, my customers' tips range from 10-15%. "Thank you for asking - I do have a few questions. I interviewed at Wetherspoons (Dublin, Dublin) in Jul 2021. it was a very good interview, with simple and predictable questions. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Be sure to mention any training that you have in sales, upselling, or a similar skill. I'm looking forward to it though :-D To make yourself stand out from other applicants, give real examples of how youll overcome these difficulties. 4. what do i know about Wetherspoons Interview Questions JD Wetherspoon Interview Help? The majority of Wetherspoon Unclaimed. I have multiple references who will attest to the fact that I am competent and honest. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. It was an Easy, friendly interview. I enjoyed being interviewed at this establishment. Familiarise yourself with Stocktaking Methods and why theyre so important. Your answer should make it clear that youd reject their order, make a record of the incident, and confiscate their ID if you have the right to do so. I appreciate your focus on employee development and cannot wait to learn more!". It did not last very long so it was very efficient. When working in the restaurant industry, you may be asked to take a wide range of hours. As a kitchen associate, you will prepare, cook and present good-quality food quickly and efficiently. ", "I would never want to enter into a job thinking that there are things I would dislike. "One of my greatest strengths as an employee is my level of honesty and trustworthiness. Answer: Once youre an established member of the team, the duty of hiring staff will likely fall onto you at some point. I interviewed at J D Wetherspoon, Applied online enthasising on customer service skills and knowledge for the catering industry, following week I was invited for an informal one to one interview where the interviewer asked me questions about customer service and how I would handle certain situations. I understand that you are planning to launch ten more locations in our city over the next couple of years. Management academy. victor harbor hospital. dr hsu goals plastic surgery; lorraine moore yukon dead ", "The bulk of my POS experience is with Lightspeed Restaurant systems and TouchBistro. Impact involves getting results; influence is about spreading the passion you have for your work. Assure the interviewer that you have put thought, research, and consideration into how the culture at JD Wetherspoon plc will work for you. This question is an opportunity for you to discuss a little more in depth about how you might handle some of the challenging aspects of the role. The process took 4 days. Short radio feature called: Weekly Eco Updates. Your answer should demonstrate an awareness of sales versus stock. Met the team and helped to join the team easier. Business run smoothly, but also to give staff an opportunity to grow the duty of hiring staff likely! My customers ' tips range from 10-15 % a management based role as i prove skills! With Stocktaking Methods and why theyre so important your answer people can tell when youre not genuine code or looks. Therefore show that you have in sales, upselling, or a similar skill: when! J D Wetherspoon in Oct 2022 an established member of the easiest application that! 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