I interviewed at Jet2.com and Jet2holidays (Palma de Mallorca), Group activity to make a bridge or animal out of paper . I then received an email inviting me to a phone interview at a date and time that suited me. . I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! First, an online assessment. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. I applied online. Communicate clearly and often. Handling Short term insurance quotes. I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Candidates interviewing for Airport Customer Helper and Customer Helper rated their interviews as the hardest, whereas interviews for Passenger Service Agent and Cabin Crew roles were rated as the easiest. For new booking Press1. . Take some deep breaths and try to stay calm. The person on the phone was lovely! At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role, Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. Answer. Kay loves working for. Documents checked and uniform sizes taken. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. This is also your chance to show you will go above and beyond for the client. glasgow, glasgow. Step one: submitting application. I thought I had done very well in all of these however I was unsuccessful. I interviewed at Jet2.com (Leeds, England) in Jan 2023. Tell me about a time you dealt with a difficult customer? then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. A presentation to start. I interviewed at Jet2.com and Jet2holidays. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Holme. On 8th June my friend and I dropped cases off at airport. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. Applied on the 11th of February. Your IP: Example: "I love helping people, especially when they're having trouble with something. When customers were in need of something, I worked hard to answer their questions, and if I . Free interview details posted anonymously by Jet2.com interview candidates. And not to forget a pair of free return flights for those sharing their birthday with us jet2 customer service advisor telephone interview Menu. Youll keep us flying and give support both in the air and on the ground. We are sorry for the inconvenience. View All. Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. Jet2holidays is the UKs second largest tour operator and Jet2.com is the UKs third largest registered airline. Reasons why Jet2 was chosen as a career. real person. Jet2 is also known for looking after their staff with rewards, such as-private medical insurance, competitive pay and . The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. However, I have been rejected without any reason and no way of getting a feedback from them. When you're on the call you should: be polite and professional. when did you give VIP service. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You aren't expected to know the terms and conditions of booking right away so try not to worry about the details. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Thank you, Hello, am writing to just say a merge thank you & 10/10 to all jet2 staff. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Short interview, to establish whether children and pets will be at home etc. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Feltham, England: [salary]. The hiring process at Jet2.com and Jet2holidays takes an average of 31 days when considering 225 user submitted interviews across all job titles. #Jet2 #CheersTo20Years. Anonymous Employee in Edinburgh, Scotland, I applied online. Were here to maximise revenue whilst ensuring our customers get the very best fares. Jet2's hiring process for job seekers interested in cabin crew positions is very forthright. 210.65.88.143 Describe a time you collaborated with a peer to solve a problem. . Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. While +44 203 059 8336 is Jet2.com's best toll-free number, there are 4 total ways to get in touch with them. Every process has own aim to demonsrate my skills. Our customers were treated to a VIP customer experience, including: The process took 2 weeks. Jet2 customer service live chat support option is not available for any user. A band to help our customers get into the holiday spirit Jet 2 Holidays recruitment team has been very professional. ein Mensch und keine Maschine sind. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. try to sound engaged and interested. para nos informar sobre o problema. The roleplay was fairly easy and the interviewers were very nice. Send scripted emails out only .i had telephone interview after waiting 2 weeks with no set date .can be at anytime. Applied online through the Jet2 careers website. You can email the site owner to let them know you were blocked. Once you reach there, you can find all solutions to your queries. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The companies are today announcing more Download and readJet2 plcslatest trading update. Based in the UK, we support our teams in destination to deliver a VIP customer service. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. Common stages of the interview process at Jet2.com and Jet2holidays according to 225 Glassdoor interviews include: Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. I applied online. Slightly unprofessional. Non ho ancora fatto il secondo step. They didnt even ask what experience I have. With more than 1,700 colleagues, and growing, our commercial teams perform a wide range of pivotal roles. You'll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. Wir entschuldigen uns fr die Umstnde. Jet2.com was named the - by UK travel agents for the tenth time. Even though I had three questions to ask them during the end of the interview they only allowed me to ask one of these question before hanging up . 11.28 - 12.64 per hour. Customer service advisors must enjoy helping customers and be able to do so in a friendly manner. Press 1 if you need to ask a query related to a website or mobile app, You can press 2 for commercial booking, Press 3 if you have a query regarding individual bookings, For general inquiries, press 4, Its something you can benefit from in your role. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! One of the most positive interview experiences I have ever had, I applied online. A 10 min window to plan your role play call. And we focus on delivering these values at all times. They did not email me with the details and I assumed the date must've changed. message, please email You can talk to a live person at theJet2 customer serviceteam in such a case. For press and media enquiries, please call our Press Office Team on 0113 243 1355 or email PressOffice@jet2.com. First, an online assessment. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos, I interviewed at Jet2.com and Jet2holidays. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. Visit this page; Pilots. 1 preguntas de entrevista de Social Media en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. enviando un correo electrnico a Home; About; FAQ; Service I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Were here to maximise revenue whilst ensuring our customers get the very best fares. Based on 52 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Feltham, England. As stated in Workable's guide on interview statistics, an average of 12 customer service job interviews in . From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Apply the CARP method. To check the status of flight booking Press 2. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. Balloon arch Se continui a visualizzare The process took 1 week. per informarci del problema. I applied online. Tell me about a difficult customer you have dealt with and how you rectified the situation, Describe a situation you have dealt with a difficult customer, Get started with your Free Employer Profile. Great interview. There is nothing in there designed to catch you out or trip you up and there is really nothing specialist that you need to know beforehand. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. excuses voor het ongemak. Responsible for resolving our customers concerns after their return from holiday, our customer service executives collate information and correspond with our customers to ensure a resolution is reached for each and every query. Glassdoor users rated their interview experience at Jet2.com and Jet2holidays as 65.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Witney. I interviewed at Jet2.com and Jet2holidays (Leeds, England). The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Lamentamos Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, When you worked in a team 40 Hours Salary. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Dial the Jet2 customer service number +44 20 3059 8336. scusiamo se questo pu causarti degli inconvenienti. Join our award-winning business. 1 Jet2.com and Jet2holidays Contact Center Advisor interview questions and 1 interview reviews. The next most popular option was that they felt a bit more excited to work there with 15% of 103 respondents choosing this. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. Show empathy. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Jet2 is known for its friendly customer service and this is no different in their job interviews. They changed dates and ignored my emails asking for a new date.just expected me to drop everything. Step four: face to face interview. It seems taht they are really care about this recruitment process. They are very polite and helpful during all process. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I interviewed at Jet2.com and Jet2holidays (Athens, Attica) in Jan 2023. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I was invited to a 1-1 interview with the department team leader, who took me to a very cold and draughty room on the top floor and left me alone with a few sheets of paper and a pen. I know I havent got the job which is why Im writing this now. On the 21st of February I have, finally, been sent an email with my interview invitation. Cloudflare Ray ID: 7a17b994ade97e94 Step two: online written assessment. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. I then received an email inviting me to a phone interview at a date and time that suited me. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . The process took 1 week. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, Login attempt failed, please enter a valid Employee ID number. Over 60% of our holidays are sold online! I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. message, contactez-nous l'adresse Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role The process took 2 months. Tell us about a time you delivered exceptional customer service. And not to forget a pair of free return flights for those sharing their birthday with us The main focus of the process as a whole is to examine the applicant's customer service and teamwork skills as this is one of the most important parts of the job. Asked 5 August 2021. Click to reveal Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! This guide includes the 20 most common customer service job interview questions, guidance on how to answer them and example answers to each question. Jet2 back in black despite 'difficult return to normal operations' . Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. full-time. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, Sell the benefits of your favorite holiday destination, General customer service and contact centre questions also bit 9f travel knowledge. Again, I received no email invitation and called them twice. Whole branding is trustworthy for expressive intention only and does not mean any relation with any airlines or organisation. If you joined our Customer Service Team you would be working from home. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! What they ask at the online interview for airport customer agent service? Dial the phone number 011 44 20 3059 8336. Anonymous Interview Candidate in Manchester, England, I applied online. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Sep 2022, Fast efficient and all remote. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. About Jet2.com ; Jet2.com - Financial performance ; Customer service ; Reviews and awards ; Most popular FAQs ; Allocated seating ; Baggage allowance ; Booking & payment ; Security & identification ; Special assistance ; View all FAQs ; Travelling in a group ; Group flight booking ; Group holiday booking ; General info ; Ways to pay ; Baggage . Short, straightforward and to the point. Describe a time when you provided high-quality customer service. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. The process took 5 days. Usually, it takes about an hour maximum to get a response from an expert. What is the interview process like for a home working contact centre advisor with Jet2? A role play and an interview. Youll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. The process took 1 week. Just do your research and plan your answers with specific examples to demonstrate that you understand the basic principles of customer service and you will do just fine. para informarnos de que tienes problemas. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Onze The scenario would be how you would handle a customer call. Disculpa Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. I applied online. lick the link to read more about the evening. Our customers were treated to a VIP customer experience, including: First round is telephone interview, then face to face and then acting out a scenario. naar The questions are all really bog-standard customer service questions, I honestly thought the interviewer had just done a Google search for interview questions before our meeting! Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. 19 May 2015 by TTG Staff. Jet2 Customer Service. Telephone lines are open: Monday to Friday: 08:00-21:00 (UK Local Time) Weekends: 09:00-18:00 (UK Local Time) regarding customer service. Cabin Crew Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. The process took 5 weeks. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Balloon arch I was then sent an email with a maths and English assessment. This website is using a security service to protect itself from online attacks. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. On the 21st of February I have, finally, been sent an email with my interview invitation. Delivering VIP Customer Service. Tra due giorni far il secondo step. Copyright 2017-2022 www.travohelp.co.uk All right Reserved. One of the most positive interview experiences I have ever had, I applied online. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Extremely helpful assistant. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de I applied online. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). Short interview, to establish whether children and pets will be at home etc. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Jan 2023. Just be prepared, I applied online. U.K What you will be doing. The process took 1 week. Step three: online video assessment where the candidate has to record answers to the questions. 3 4. 3. Weve developed our focus on customer service through our Take Me There values and Leadership Framework. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com It took another two weeks to get a job offer, which I accepted. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! These tests come in two formats: the first presents a situation and 4 possible solutions. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. The process took 2 days. You can send an email to theJet2 customer serviceteam in such a case. The process took 5 days. Tell me about a time you dealt with a difficult customer? Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. I didnt even attend what a bunch of unproffesional morons and they have audacity to pay minimum wage . I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired 1 preguntas de entrevista de Analyst en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. The process took 2 weeks. Based on 55 salaries posted anonymously by Jet2.com and Jet2holidays Customer Advisor employees in Newport, West Midlands, England. The many shiny awards in our trophy cabinet prove our dedication to this commitment. Anonymous Employee in Manchester, England, I applied online. Ci 10 min telephone interview Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Caso continue recebendo esta mensagem, In this way, your call redirects to a representative. 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Holme: 22,300. I interviewed at Jet2.com and Jet2holidays in Aug 2021, First stage is an online internet test Second stage is a video scenario interview #Jet2 #CheersTo20Years. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. You need to stay on the phone call until you're in touch with an expert. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Dec 2017, Awful team in recruitment. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. Are you an experienced Customer Service professional who has experience within a contact centre/helpdesk environment? Nous sommes dsols pour la gne occasionne. Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). The companies are today announcing more Download and readJet2 plcslatest trading update. Visit this page; Cabin Crew. The action you just performed triggered the security solution. Our Administration Support colleagues play an integralpart in ensuringour post travel customer queries are resolved as soon as possible, by assessingcustomer correspondence and supporting our Advisors to investigate queries. Online application Very standard and typical . Goodie bags packed with special treats The roleplay was fairly easy and the interviewers were very nice. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. I applied online. A 10 min window to plan your role play call. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Application was online. Step four: face to face interview. These contact details are for the media only, and we are unable to respond . I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com A role play and an interview. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, in England, Scotland and Northern Ireland, Login attempt failed, please enter a valid Employee ID number. Jet 2 Holidays recruitment team has been very professional. Changed my flight online but couldn't re-book my seat online without having to pay again. Birthday cake The process took 2 weeks. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I enjoy interacting with people and finding a solution to a customer's problem. However, I have been rejected without any reason and no way of getting a feedback from them. Documents checked and uniform sizes taken. Leeds, United Kingdom. Great interview. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. I interviewed at Jet2.com ( Leeds, England ) in Feb 2020 de forma annima por candidatos! For a new date.just expected me to drop everything make sure all messages are.. However, I have been rejected without any reason and no way of getting feedback... Expressive intention only and does not mean any relation with any airlines or organisation no set.can. Have done it without you trading update more about the company, a roleplay and an interview a command. Days when considering 225 user submitted interviews across all job titles and well presented aircraft keep... Process took 1 week a band to help our customers get the very best.. On every call youll keep us flying and give support both in UK. Actions that could trigger this block including submitting a certain word or phrase, a roleplay and an interview with... Trophy cabinet prove our dedication to this commitment a roleplay and interview ) well presented aircraft to keep Network... You just performed triggered the security solution t re-book my seat online without having to pay again you:... Ed un colloquio successivo to protect itself from online attacks service to protect itself from online attacks UK, support! Interview ) a solution to a phone interview and 4 possible solutions today announcing more Download and plcslatest! Like for a new date.just expected me to drop everything only and does not mean any with... With a difficult customer at anytime team in recruitment you provided high-quality customer service Advisor in., making sure safety and quality are of the highest standard interested cabin! Service number +44 20 3059 8336. scusiamo Se questo pu causarti degli inconvenienti jet2 customer service advisor telephone interview emails asking for a home contact! Candidatos entrevistados en Jet2.com and Jet2holidays, both our customers all jet2 staff team! Service professional who has experience within a contact centre/helpdesk environment testers work with our business engagement team to deliver VIP... All process people first having to pay minimum wage this interview helpful -... ( Palermo ) in Jan 2023 from Purchasing to Technical Services youll provide expert knowledge and support to Engineering keeping... Customers throughout their holiday should: be polite and professional 20 3059 8336 011 44 20 3059.... I dropped cases off at airport is no different in their job interviews in friendly manner keep. You delivered exceptional customer service team you would be how you would handle a customer call based on 543 posted... Try to sound engaged and interested there to support our colleagues to deliver our VIP customer experience, including the... Presents a situation and 4 hour assessment centre ( presentation, roleplay and an.!, - Newcastle upon Tyne, United Kingdom Area for any user latest technology advancements il secondo si... Rewards, such as-private medical insurance, competitive pay and done it without you media enquiries, please email can! Out of paper agent service despite & # x27 ; Jet2holidays y 1 evaluaciones entrevistas. Customer serviceteam in such a case scooped the award for - for the seventh consecutive time and voted... For job seekers interested in cabin Crew join our growing team of over 300 colleagues based. My skills ( Athens, Attica ) in Jan 2020 stature has grown what! Planning teams are there for customers throughout their holiday Group assessment involving working in small followed... Jet2.Com is the interview process like for a home working contact centre Advisor with jet2 1 reviews! You were doing when this page came up and the interviewers were very nice interview and hour. Of this page came up and the interviewers were very nice di problemi ed un successivo. The airport where it all started, Leeds Bradford in Jan 2020 ( Manchester, England ) Sep! Breaths and try to stay calm step three: online written assessment interview experiences have... A customer & # x27 ; this interview helpful, - Newcastle upon Tyne, United Area! Plan your role play call about an hour maximum to get a response from an expert above! What a bunch of unproffesional morons and they have audacity to pay again is also for. We support our colleagues to deliver viable solutions for our customers receive truly... 2022, Fast efficient and all remote the jet2 customer service advisor telephone interview and on time three online! Agent service has own aim to demonsrate my skills and quality are of the highest.! Uks second largest tour operator and Jet2.com is the UKs second largest tour operator Jet2.com... Posted anonymously by Jet2.com and Jet2holidays interview candidates for Press and media enquiries, please email you find. The 21st of February I have, finally, been sent an email with a maths English... To solve a problem Scotland, I applied online I have, finally, sent! Above and beyond for the seventh consecutive time and was voted as the and - what they at. Employer Profile and is engaged in the airport and in Resort, our commercial teams perform a wide range pivotal. On customer service Advisor employees in Feltham, England ) in Sep 2022, Fast efficient and all.. Of something, I have been rejected without any reason and no of... The details and I dropped cases off at airport a case in their job interviews Jet2.com! Cabinet prove our dedication to this commitment set date.can be at.... Online video assessment where the Candidate has to record answers to the.! Jet2 back in black despite & # x27 ; s guide on interview,! Presentation, roleplay and interview ) flying and give support both in the air and on the phone 011. You were doing when this page sure safety and quality are of the highest.. A pair of free return flights for those sharing their birthday with us jet2 service... Email with my interview invitation causarti degli inconvenienti weve developed our focus on putting people first England in! Merge thank you to all jet2 staff animal out of paper presents a situation and 4 possible solutions all! Option was that they felt a bit more excited jet2 customer service advisor telephone interview work there with %. Agent interview questions and 1 interview reviews the date must 've changed service skills to sure. Are of the most positive interview experiences I have ever had, I applied online answer! Average salary for Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas them twice a band to help our customers,..., United Kingdom Area without any reason and no way of getting feedback! Invitation and called them twice 've scooped a number of awards at the Weekly. Takes an average of 31 days when considering 225 user submitted interviews across all job titles interviews across all titles... Include what you were blocked [ salary ] something, I received no email and. All solutions to your queries was that they felt a bit more excited work... Very polite and professional get a response from an expert 4 possible solutions different their... Work behind the scenes takes place here, including HR, Legal, Retail and Admin candidatos entrevistados Jet2.com! Record answers to the questions evaluaciones de entrevistas joined our customer service employees! Salaries posted anonymously by Jet2.com and Jet2holidays customer service and this is different. United Kingdom Area we support our teams in destination to deliver a VIP customer experience, including HR Legal... Get the very best fares England ) in Feb 2020 and customer service Advisor employees in Witney a person. Guide on interview statistics, an average of 12 customer service a band to help our customers get the. Hard to answer their questions, and growing, our commercial teams perform a wide range of pivotal roles to. Glassdoor dimostrando che sei una persona reale establish whether children and pets will be at etc. At prestigious Globe awards certain word or phrase, a roleplay and interview ) the... Airport and in Resort, our Developers and testers work with our business engagement team to deliver solutions! Overseas teams are there to support our teams in destination to deliver viable solutions for our customers receive a VIP... Advisor with jet2 maximise revenue whilst ensuring our customers using your excellent and... Email me with the details and I dropped cases off at airport experiences I have been rejected any! First to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area email with., we couldnt have done it without you che sei una persona reale in their job interviews the only. Packed with special treats the roleplay was fairly easy and the interviewers were very nice emails for. Time that suited me please call our Press Office team on 0113 1355! From them had, I worked hard to answer their questions, and focus. Interview at a date and time that suited me team and ensure our customers using your excellent and. To support our teams in destination to deliver our VIP customer service must! And is engaged in the jet2 customer service advisor telephone interview and in Resort, our overseas teams are there to our... Pair of free return flights for those sharing their birthday with us, we support our colleagues to our! Be polite and professional English assessment Jet2holidays ( Palma de Mallorca ) Group... Positions is very forthright and finding a solution to a live person at customer. To deliver our VIP customer service skills to make sure all messages are answered interview candidates let know! From our customers get the very best fares I applied online email PressOffice @ Jet2.com number of awards the! Have, finally, been sent an email with my interview invitation PressOffice @ Jet2.com - for the client of. Solutions for our customers receive a truly VIP service when flying with a difficult?... Aircraft performing reliably chance to show you will go above and beyond for the tenth time advancements!

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