Posted: January 20, 2023. Great Wolf Lodge is a pet-free facility. We may provide notice of changes, at our sole discretion, through methods deemed appropriate by us as provided under Section 11 below. To find more, please read ourPrivacy PolicyandCookie Policy. Many times as the first point of contact the Front Desk Agent helps create a positive first . These offers may be temporary in nature. Great Wolf reserves the right to modify or eliminate such offers at any time. SOME STATES DO NOT ALLOW THE DISCLAIMER OR LIMITATIONOF WARRANTIES, SO THE DISCLAIMERS SET FORTH ABOVE MAY NOT APPLY TO YOU TO THE EXTENT THAT SUCH STATE LAW APPLIES TO YOU. Check-out time is at 11a.m. or as otherwise specified on your reservation. Voyagers Points and Member benefits and rewards available via the Program have no cash value, are not redeemable for cash, are not gift certificates or gift cards, are purely promotional, and do not constitute property of any participant. 2. Failure to abide by these fire safety regulations, or engaging in any activity that activates the local or property fire alarm, could result in your family being asked to vacate the room, leave the property without a refund, and result in a minimum $250 cleaning charge. If Great Wolf modifies, suspends, or terminates the Program at any time before you commence your Stay, the Stay may not be considered a Qualifying Purchase; however, the terms of our change and cancellation policy will apply. Great Wolfs Wristband Terms and Conditions are available online at. Full-Time. Links to non-Great Wolf sites do not imply any endorsement of or responsibility for the opinions, ideas, products, information or services offered at such sites, or any representation regarding the content at such sites. In the event a child under the age of 13 submits a question to us on the site and identifies her or his age, we may use the childs email address for the sole purpose of responding to the child's question on a one time only basis. Today, July 16th, I tried five times to cancel my reservations. You understand and agree that cancellation by Great Wolf of your Program account will result in the cancellation and forfeiture of all Voyagers Points, rewards, Member benefits, and the inability to earn and/or redeem further Voyagers Points, rewards, and Member benefits. The heart and soul of Great Wolf Lodge Grapevine is its 80,000-square-foot indoor water park. To enroll, you must provide the requested information (including a valid email address) by registering online to become a member of the Program (Member). Roughly a month ago we called to. The hospitality company says there have been no cases of COVID-19 at any of the. Full-Time. If this practice is of concern to you, the "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Email this Business. Visit Website. Guest Room Wristband means as provided under Wristband Types below. Points and Member benefits or rewards may not be gifted, purchased, sold, bartered, brokered or otherwise transferred, except that the Program may allow a Member to donate or gift Voyagers Points in certain limited instances. IF YOUR CLAIM IS SUBJECT TO ARBITRATION AS PROVIDED IN THE SECTION BELOW, THE ARBITRATOR SHALL HAVE NO AUTHORITY TO ARBITRATE CLAIMS ON A CLASS ACTION BASIS. Great Wolf reserves the right to change (add to, delete, or amend) these Terms or any aspect of the Program at any time, even though such changes may affect the value of points already accumulated, the value of the rewards and/or the time for redemption. For Referrals and Promotional Activities:Great Wolf or others acting with our permission may offer Members opportunities to earn Voyagers Points, such as (i) by referring a friend who completes a qualifying stay at a participating Great Wolf location or (ii) engaging in other actions or promotional opportunities as may be presented by Great Wolf from time to time. You agree to provide true and accurate information and to ensure your information remains up to date. User further agrees to release, discharge, indemnify and hold harmless Great Wolf and Great Wolf Parties from and against any claims, damages, expenses or liability arising from or related to any injuries, damages or losses to any person or property of any kind resulting in whole or in part, directly or indirectly, Users use of the Site (or any other person accessing the Site using your account) , or use of Great Wolf or Great Wolf Parties services, including, without limitation, Users breach of any terms or representations contained in this Agreement or the use by Great Wolf or Great Wolf Parties of any of the rights granted by User. To the extent you have specific requirements or inquiries not addressed below, please reach out to us by email ([emailprotected]) or phone (866-905-9653) and please mention youd like to speak to someone regarding the accessibility features available at a Great Wolf Lodge. Most hotels will not charge you a cancellation fee unless you're within 24 hours. You agree that use of, and participation in, the Program is at your sole risk. No problem! YOU AGREE THAT THIS SECTION SHALL NOT BE SEVERABLE UNDER ANY CIRCUMSTANCES FROM THE ARBITRATION CLAUSE SET FORTH BELOW, AND IF FOR ANY REASON THIS CLASS ACTION WAIVER IS UNENFORCEABLE AS TO ANY PARTICULAR CLAIM, THEN AND ONLY THEN SUCH CLAIM SHALL NOT BE SUBJECT TO ARBITRATION. Inactive Accounts. What can I do if someone gets sick before we arrive? Free Cancellation Up to 9 days before check-in 1NT Family Suite $242 From $109/nt 55% off Two queen beds and one full sofa bed w/ daily water park wristbands for six 1,000+ bought 2NT Family Suite $229 From $99/nt 57% off Two queen beds and one full sofa bed w/ daily water park wristbands for six; 2-night minimum stay; 2 night min 1,000+ bought Except as may be required by law, neither a party nor its representatives may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of all parties. Great Wolf Lodge is not responsible for accidents or injury to guests, or for loss of money, jewelry, or valuables of any kind not secured in a safety deposit box or safe. Cul es la poltica de cancelacin? Partners are independent entities and are not agents, employees, or subcontractors of Great Wolf, and Great Wolf is not responsible for their acts or omissions (including, without limitation, their solicitation efforts) or any products or services supplied by them (including, without limitation, the nature or quality of their products or services). Resort Rules means all rules and regulations that may apply to activity in a Resort and/or a Great Wolf Attraction, including, without limitation, these Terms and Conditions, any rules posted at the Resort, any rules otherwise communicated as part of a Reservation or other purchase, all water park and Great Wolf Attraction safety rules available at www.greatwolf.com and all applicable laws. Great Wolf reserves the sole discretion in determining whether a referral qualifies for Voyagers Points. BY ACCEPTING THESE TERMS, YOU AGREE TO RESOLVE ANY DISPUTE WITH US ARISING OUT OF OR RELATED TO THESE TERMS THROUGH BINDING ARBITRATION OR SMALL CLAIMS DISPUTE PROCEDURES AND AGREE TO WAIVE YOUR RIGHTS TO PARTICIPATE IN A CLASS ACTION SUIT. Such Guest Room Wristband is valid only for the period of the corresponding Reservation. THE SITE IS PROVIDED 'AS IS' AND ON AN "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES THAT IT IS FREE OF DEFECTS, VIRUS FREE, ABLE TO OPERATE ON AN UNINTERRUPTED BASIS, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. You understand and agree that your continued use of the Site indicates your acceptance of any such modifications, which shall become a part of this Agreement. After calling to cancel, I was reminded of their $25 cancellation fee which I vaguely recall hearing about as I was booking. GREAT WOLF MAKES NO WARRANTY WITH REGARD TO ANY PRODUCTS, SERVICES OR REWARDS OBTAINED THROUGH THE PROGRAM. Guest, or if a minor, his or her parent or guardian, shall be liable for and indemnify Great Wolf, the Lodge, and its and their employees, agents, and related entities from any civil liability, fines, penalties, costs or expenses incurred by or imposed on Great Wolf or the Lodge arising from or related to Guests conduct or failure to comply with any provisions of this Section, including but not limited to: (x) any purchases by or credit extended to the Guest; or (y) any personal injury, death or damage to persons or property caused directly or indirectly, in whole or in part, by any willful or negligent act or omission on the part of the Guest. You may be required to present your Program account information at the participating Great Wolf location in order to redeem the Bonus Deal. GREAT WOLF MAKES NO WARRANTY THAT THE PROGRAM WILL BE UNINTERRUPTED, TIMELY OR ERROR FREE, NOR DOES GREAT WOLF MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PROGRAM. Title, ownership rights, and intellectual property rights in the Site, its content, and all copies thereof shall remain in and with Great Wolf, its licensors and/or its assigns. Great Wolf Resorts maintains security measures, such as firewall, limited access, and SSL encryption technology, designed to protect against loss, misuse, and alteration of visitor information collected by Great Wolf Resorts through its websites. Great Wolf is under no obligation to provide Members with any particular number of Voyagers Point-earning opportunities, special offers, or to send messages to them. Voyagers Points may be subject to limitations on redemption, including, without limitation, booking availability at the selected Great Wolf location, black-out dates, notwithstanding any errors in advertising to the contrary. By entering a Great Wolf Resorts website you agree to this Privacy Policy. For questions or concerns regarding the Program, please contact us as follows: Great Wolf Resorts, Inc., Attn: Great Wolf Rewards Program 350 N. Orleans St., Suite 10000B Chicago, IL 60654 Phone: 708.967.3300 Fax: 608.729.2235 E-mail:[emailprotected]. We also may release information at the request of law enforcement authorities or other government officials , when ordered to do so by a court, or when we believe it is necessary to assert, protect or enforce our legal or intellectual property rights and/or in connection with an investigation of any activity that is infringing, illegal, may expose us to liability, may harm the website or visitors to the website. This information may include name, address, phone number, email address, password and credit card information. Great Wolfs Copyright Agent can also be reached by facsimile at (608) 662-4281, sent to the attention of General Counsel, Copyright Agent. 4. The COVID-19 pandemic delayed the opening of the highly anticipated attraction that sits on 29 acres off Highway 120, near Interstate 5. . All such service providers are bound by contract to refrain from using the personally identifiable information we collect from you for any purpose other than providing the service to Great Wolf Resorts. THE GREAT WOLF LODGE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION AND ARBITRATION PROVISION [PLEASE GO TO Dispute Resolution UNDER Great Wolf Wristband Terms & Conditions]THAT GOVERN HOW CLAIMS YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED. Great Wolf may terminate this Agreement at any time, for any reason or no reason, with or without notice, and without any obligation to User. electric, propane or charcoal) and any electrical device that Great Wolf Lodge deems unsafe. However, we will not use the child's email address to contact the child and we will delete it from our records once we have responded. See ourPrivacy Policyregarding use of personal information. $16 Hourly. All operating dates and hours are subject to change without notice. Guest Room Wristband: One (1) Wristband is included in a Reservation for each guest registered with the Resort at the time of check-in, and residing in the Resort during the Reservation period, up to the maximum number of occupants for the room-type reserved. 9-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable Dates cannot be changed through Groupon once booked; valid only for night (s) purchased No-shows will be charged total Groupon rate No refunds will be processed by Groupon after check-in Neither accrued Voyagers Points nor rewards are transferable by the member (1) as part of a domestic relations matter, (2) upon death, or (3) by otherwise based on the operation of law. Can I get it back? The 414-room resort will open its doors to the public on Aug. 24 with . Video. When can I cancel with no fee? It does not apply to information that we may collect by other means. The Program and some Program features may be limited or unavailable for some Great Wolf locations or users. Fuel up with food and drinks at eight restaurants and snack bars. We do not retain this information or use it for any purpose other than to send and acknowledge receipt of the e-card. Stay connected with free in-room WiFi, and guests can find other amenities such as a firepit and laundry facilities. 1, ET SEQ., (FAA) SOLELY IN CHICAGO, ILLINOIS TO THE EXCLUSION OF ANY OTHER FORUM. If we make any material changes in the way we collect, use, and/or share personal information on a going forward basis, we will indicate those changes in an updated version of the privacy policy. Untethered Wristband: Wristbands may be additionally offered for sale by a Resort as a day pass without a hotel reservation, or otherwise in connection with special events or promotions. Other restrictions apply, including, but not limited to, capacity constraints and other closures. No portion of any payment for purchases qualifying for the Program or any Voyagers Points or rewards constitute consideration paid for any of the foregoing. You are liable for all damages to the room(s) caused by you or your guests/invitees during your stay. As stated above, Great Wolf Resorts may share information it collects from you with trusted marketing partners, unless you indicate that you do not wish to receive these offers. PLEASE READ THE PROVISION CAREFULLY. In addition, you may request to be removed from our marketing database at anytime by contacting us at:[emailprotected]. Resort fees, surcharges, gratuities, and similar charges may still apply and be charged after application of Voyagers Points. The Wristband holder assumes all risk incidental to waterparks and water rides and all Great Wolf Attractions, whether occurring prior to, during, or after the event, including (but not exclusively) the danger of being injured by or in connection with any slippery surface or pools or streams of water, and agrees Great Wolf, and its affiliates, and its and their respective employees, officers, members, and/or agents (collectively, Great Wolf Group) shall not be liable for bodily and/or severe injury, and/or death, or loss of personal property resulting from such causes. Please check the Great Wolf website atwww.greatwolf.com/terms(Website) periodically for changes. Great Wolf reserves the right to modify number of Voyagers Points received and number of Voyagers Points needed to redeem specific rewards. Great Wolf Lodge has a policy that they will charge you the full price for your room if you try to cancel your reservations within 72 hours. The policy is effective as of 2 p.m. on March 15. YOUR CONTINUED USE OF THE SITE INDICATES YOUR CONTINUED ACCEPTANCE OF THIS AGREEMENT. Qu est incluido con mi tarifa? THE ARBITRATION SHALL BE ADMINISTERED BY NATIONAL ARBITRATION AND MEDIATION (NAM) UNDER ITS COMPREHENSIVE DISPUTE RESOLUTION RULES AND PROCEDURES AND NAMS FEE SCHEDULE IN EFFECT AT THE TIME OF THE PROCEDURE, EACH OF WHICH ARE DEEMED TO BE INCORPORATED HEREIN BY REFERENCE. Currently, no personal information is being collected, except when a person sends an e-card, at which time an e-mail address is temporarily collected. In addition, we may share your name, address, email address and phone number with some of our trusted marketing partners, who may contact you to offer discounts and other valuable information about their products and services. Voyagers Points accrued by a Member in any Qualifying Purchase may only be redeemed in a separate, subsequent purchase or transaction. After applying the change fee, we can place the remaining balance on a deposit hold for up to 12 months to allow guests additional time to determine a future stay date if a change in their reservation is needed. SHARE: Report an error Specifically, our facilities permit service animals (other than in or near pools), we offer ADA compliant guestrooms with features that are highlighted in the guestroom descriptions portion of our website, and we include the accessible hotel features described below. All Bonus Deals must be redeemed prior to the stated expiration date to be valid. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owners behalf. Check-in time is at 4 p.m. or, in our discretion, as your room becomes available. Director of Guest Services- Full-time-Salaried $90k-$95k annually. This includes and is not limited to the use of food warming appliances, grills (e.g. Is my child's information shared with third parties? You may opt-out of the Program at any time, for any reason by cancelling your Program account. These terms and conditions govern the Great Wolf Lodge Voyagers Club (the Program). If you have any questions about this privacy statement, please contact:[emailprotected]. No business entities, third-party aggregators, organizations, or groups may register for the Program or receive or redeem Voyagers Points or other benefits. Pricing: Great Wolf is entitled, in its absolute discretion, to change the price payable for Wristbands at any time and for any reason and may from time to time offer pricing or promotional offers at specific Great Wolf Attractions, online, via telephone or through third party channels. The period of the us as provided under Section 11 below specific REWARDS up to date warming... 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