CheapOair does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the airlines. For more on TSA Privacy policies, or to view the system of records notice and the privacy impact assessment, please see TSA's Web site at CheapOair reserves the right to modify the CheapOair Vacation Package Terms & Conditions at any time without notice. All such charges must be paid at the car rental pick-up location and/or at the check-in counter at the hotel. If we are unable to resolve your claim within 60 days despite those good faith efforts, then either you or we may start arbitration or small claims court proceedings. No additional representation is made for our exchange fees except that an agent will assist you in locating your desired new flights and attempt to re-book the new flights based on availability and other factors. Once we have a flight option, we will contact you. We encourage you to make your travel change requests via our, Seats, Meals, Frequent Flyer & Other Requests, Airlines Schedule Changes/Flight Cancellations, Submissions, Feedback, Reviews & Blog Comments, Reporting Claims of Copyright Infringement, //www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements, U.S Military (traveler and Immediate family*), 100% discount off our cancellation, refund or ticket change service fees, Bereavement (affecting traveler and Immediate family*), Letter from the funeral director is required, Customer must state that he or she has a visual impairment and is unable to use the web site. Answer: CheapOair should have spelled your name correctly. Furthermore you also confirm that the traveler is not an unaccompanied minor. Or, you can write to us at: Many of our discounted tickets do not allow for frequent flyer mileage accrual. We strongly encourage you to check the restrictions the airline(s) operating your flight(s) might have in connection with the optional products and services you request through us. Our hotel suppliers, as vendors, include all applicable taxes in the amount billed to us and we pay over such amounts directly to the vendors. That is why, if a dispute arises between us, our goal is to resolve the dispute quickly in a fair and cost-effective way. Photos of the hotel and information provided regarding the service, amenities, products, etc. Additional taxes and service fees may be imposed by the car rental agency at the time of pick-up and/or drop off. This is to let you know that we have received your request. In order to provide you with further protection, when certain transactions are determined to be high-risk by our systems, we will not process such transactions unless our credit card verification team has determined that it's safe to process them. "Qualifying Purchase" means a Points-eligible booking that has been completed through one of the Sites or over the phone, and has been confirmed in the case of flight bookings, or consumed in the case of hotel and rental car booking (meaning hotel check-out date or end of the rental car period). All amended terms automatically take effect when these Terms & Conditions are updated. The booking bonus instant savings discount is automatically applied to our standard service fees. Cheap Flights, Low Airfare Tickets | CheapOair Book Cheap Flights from Over 500 Airlines! By using the Site, you agree to irrevocably waive any claim against CheapOair, its subsidiaries or affiliates, and any of such party's officers, directors, managers, agents, contractors, or employees, and expressly agree that neither CheapOair nor any of its subsidiaries, affiliates, officers, directors, managers, agents, contractors or employees, shall be held liable for: For avoidance of doubt (and without limiting the foregoing), CheapOair does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the relevant airline. Upon receipt of your request we will work with the suppliers such as airlines, hotels, car-rental companies to generate a waiver based on airline and other supplier rules and notify you of the supplier decision. The terms of this agreement incorporate by reference the terms of each airline's contract of carriage. TRAVEL-RELATED PRODUCTS AND/OR SERVICES BY PROMOTING, SELLING OR Meal Plan meanings and abbreviations are as follows: Photos of the hotel and information provided regarding the service, amenities, products, etc. In such instances where the fare may have increased, you will be provided with alternate options and you have the right to cancel the booking at no cost to you. All information provided by you to us is securely processed in strict accordance with the Data Protection Act of 1998. When you use your CheapOair Credit Card for Eligible Purchases made at the CheapOair website or through the CheapOair telephone customer service center, you will earn 6 points for every US dollar spent, rounded to the nearest dollar. "Service Element" - a singular product or service listed on the Site that can be booked independently of any other service. Our total prices include all taxes and fees applicable to airfare, hotel accommodation, car rentals and activities included in your Booking, unless stated otherwise in your ticket information email or in these Terms & Conditions. Cancellation fees will apply and the CheapOair booking service fee will be non-refundable. any claim of any nature arising out of or in connection with air or other transportation services, products or other features performed (or not) or occurring (or not) in connection with your itinerary. IN NO EVENT DISTRIBUTORS, EXCEED THE TOTAL CHARGES SET FORTH IN THE ITINERARY Service fees will be converted in your local currency on the payment page. Welcome to the CheapOair ("CheapOair", "we", "our", "us") website (collectively, the "Site"). While most hotels will strive to honor your requests, neither CheapOair nor the hotel will guarantee that your request will be honored. In performing these checks, you acknowledge and concur that such personal information you provide to us may be disclosed to a registered Credit Reference Agency which may keep a record of such information in whole or in part.Rest assured this verification process is performed for the sole purpose to verify and confirm your identity, and that this process does not perform a credit check, and your credit rating will not be affected whatsoever. Changes to dates, reduction in rooms or any other amendments are subject to fees based on the hotel's policy. You authorize CheapOair and its authorized third party to charge the credit card you have provided for the amount of the vacation package booking. You agree that you may not commence any arbitration or court proceeding unless you and we are unable to resolve the claim within 60 days after we receive your claim description and you have made a good faith effort to resolve your claim directly with us during that time. You may not use this Site for any commercial purpose. Certain customers may be eligible to receive a discount off cancellation, refund or ticket change service fees, as described in our Compassion Exception Policy (CEP) below: *Immediate family is defined as: spouse, domestic partner, children, parents, siblings, grandparents, grandchildren, aunts, uncles, nieces, and nephews. As per our Compassion Exception Policy (CEP), we offer Special Discounts for Military, Bereavement, and the Visually Impaired. We make every attempt to notify the customer of any schedule changes. Any and all submissions, whether in text or graphical format to this Site by opening a CheapOair account, any e-mail, postings on this Site or otherwise (such as blogs and Facebook), including any hotel reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "Submissions"), you make includes an explicit consent to use such Submissions, and you hereby grant CheapOair and its affiliates and the affiliated, co-branded and/or linked website partners through whom we provide our travel products and services: a worldwide, nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name, any likeness and all graphics that you submit in connection with such Submission. Insider tip: Become a member (it's free!) CheapOair shall have the right (but not the obligation) to, monitor and review your Submissions (defined below) and any other information transmitted or received through our Site. If you have excess baggage, you will have to pay any excess baggage fee assessed by each airline. Please Note:All fares displayed are per-person in USD, including taxes and our service fees. After a case is filed with AAA, but before the arbitrator is formally appointed to the case by AAA, a party can send a written notice to the opposing party and AAA that it wants the case decided by a small claims court. In some cases the only resolution may result in cancellation of the flight and refund. Due to the operational needs of each airline, changes are often made to the flights that they are currently operating. No Points will be provided for purchases of stand-alone Ancillary Offerings. American Business Awards. Applies to bookings for 4+ travelers. Your reservation is secured and guaranteed once you have received the final confirmation email and or voucher. We are not a co-vendor associated with the vendor with whom we book or reserve your travel arrangements. These rates are approximate base room charges. Meal Plan are the sort of dining arrangements that you have selected for your hotel stay. You and we each agree to negotiate your claim in good faith. The next morning on Feb 21st, I found the same ticket same . By using the Site, whether to review information or to book travel reservations (through this Site or telephone with our call center), or for any other purpose, you agree to these Terms & Conditions and agree they control any travel reservations made with us. ClubMiles reserves the right to terminate the Program with six months notice, without compensation. CheapOair will send the voucher to the email address supplied to us when your booking was made. When you purchase the Price Drop Assurance service, we will search your exact itinerary (travel dates, airports, passengers, airlines & flights) for 24 hours after you book your ticket(s) to look for opportunities to realize additional savings on those ticket(s). Once you have done so you have made CheapOair an offer (which cannot be withdrawn if you change your mind) to purchase the relevant Service Element(s) from the relevant Travel Supplier(s) (your "Booking"). Welcome to the ClubMiles Program (the "Program"). All credit cards must have a verifiable US, Canadian or other country billing address. We will need to check the availability of the relevant Service Element(s). Cancellations or modifications to the reservation may be subject to. This charge includes an estimated amount to recover the amount we pay to the hotel in connection with your reservation for taxes owed by the hotel including, without limitation, sales and use tax, occupancy tax, room tax, excise tax, value added tax and/or other similar taxes. AVAILABLE" BASIS. Often these changes are a prediction of travel needs for a future dates but can also reflect same day changes. Anyone younger than 18 years of age, does NOT qualify as an adult, when two or more accompanied minors are traveling together. advance purchase, eligibility, seating, or other limitations; travel days, dates, minimum or maximum stays, holidays, seasons, blackout dates, stopovers, and/or waitlisting restrictions; reservation validation limitations of up to one year (if any extension permitted, penalties/restrictions may apply); you have applied for a cancellation and refund with us and if the fare rules provide for cancellation and refunds; you are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing); and. By using this Site, you waive any claim against CheapOair, its subsidiaries or affiliates, and any of such party's officers, directors, agents, contractors, or employees, and expressly agree that neither CheapOair nor any of its subsidiaries, affiliates, officers, directors, agents, contractors or employees, shall be held liable for a) any loss of or damage to property or injury to any person caused by reason of any defect, negligence, or other wrongful act of omission of, or any failure of performance of any kind by any other transportation company, vendor, or supplier; b) any inconvenience, loss of enjoyment, mental distress or other similar matter; c) any delayed departure, missed connections, substitutions of accommodations, terminations of service, or changes in fares and rates; d) any cancellation or double booking of reservations or tickets beyond the reasonable control of CheapOair; and e) any claim of any nature arising out of or in connection with air or other transportation, services, or other features performed or occurring in connection with any package component. 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