It seems you can only pre- book for this if you are in the USA. We'd recommend that the two DAS holders have separate MDE accounts, as each one will need their own DAS return time (two DAS holders can't be on the same one), but link everyone else in the party to both accounts. These improvements make it easier to get return times right from your phone, and reduce walking back and forth. Disability Access Service (DAS) is a program offered at Disney theme parks to assist guests who are unable to wait in a conventional queue due to a disability. Ex. DAS pass are for disabilities!!! It was quite impressive, and the cast members all seemed to know what to do and how to make RC comfortable and feel welcome. EPCOT: Before entering the park, head to the far right. Here are some of our favorite quieter spots in the parks, which could work as a sensory break for your tadpole: Magic Kingdom: Liberty Square (behind the Ye Olde Christmas Shoppe), the walkway in Frontierland that lines the water (if water noise isn't too much), EPCOT: the EPCOT Experience building (which is also close to the baby center), Morocco pavilion (especially in the back), Canada pavilion in front of Victoria Gardens or by the waterfall (if water noise isn't too much), U.K. pavilion gardens (as long as there isn't a band playing), Animal Kingdom: any of the animal trails, especially Discovery Island trails and the short Cretaceous Trail by DINOSAUR, Hollywood Studios: Animation Courtyard, Echo Lake and just inside the Toy Story Land entrance by Galaxy's Edge (there is some foot traffic, but if you move off to the side, it's fairly quiet), I been waiting for das preregistration since Nov 1st!!!! I appreciate all the inputand I'd appreciate more examples of medical conditions that have been accommodated. Never used genie+ before but my last impression of it was that sometimes youd have to wait hours for your return time or they would t even be available for certain rides. I'd say since it's not a mobility issue you should be ok, her problems cannot be solved by renting a scooter or wheelchair. You may hear some people refer to it as a disability pass or DAS card. Press J to jump to the feed. Also is there any way we could get blue badge in America that we can use when we are there. Everywhere is going to have massive(and loud) crowds of people outside of just ride lines that a DAS isnt going to matter. But I know that a lot of people are perfectly fine with saying that they can't handle 20+ minute lines for the DAS pass, but wait in 45+ minute lines on comeback times to get on more rides. Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. Go into the Disneyland App Click the 3 lines in the bottom right hand corner Scroll down to the Disability Access Service (DAS) option Click on DAS, which brings up DAS eligible rides Click the ride you would like to select a return time for Preview the return time To schedule click the "Request DAS Return Time" Select your DAS User If you have any general questions, you can call Disability Services at (407) 560-2547. Several others questioned why the original poster thought an ADHD and Anxiety diagnosis would even qualify their child for the pass, claiming theyd be taking it from someone who truly needs it.Moderators have since locked the thread, prohibiting future comments. Hey, my 2 middle children 11 and 7 have fabry disease (there dad passed away from it 2017) Fabry disease is a metabolic generic disease, it affects renal including heart and kidneys. Thanks! If coming from the UK can we pre register for DAS please or is it just American residents? If you do bring your scooter all the way to the ride loading area, they may need to move it to the exit so you have it when you return. No issues. Has this happened to anyone else recently? But several times were told by the cast member that RC had to go first. I'm always interested in posters who have time limits on waiting in line because of bathroom issues - I wonder how they even get to Disney if they don't live close by. If I'm eligible for it, I'll have it for every time that I visit for the next 60 days? Or dont come!! I spoke to the Disability Services hotline and they said there's no "guarantee" that we'll be issued a card. First, it depends on how you "do Disney". No way to find out beforehand? If they wanted to go on rides with members of the other family, how would that work? Thanks! The Disney buses were amazing with the scooter. I know there are baby care centers, but do you have recommendations for quiet places to go in the park if you have a kiddo who needs a sensory break? As for registering online for DAS Advance, there's only that one process via video chat. My 11 year old son has CP and although we have been to Disney before he was a lot smaller and a stroller was sufficient. Disneyland Disability Access Service (DAS), Disneyland's disability pass, works to meet guests' needs on an individual basis. We've already researched the details most important to families. They give you 2 mins to answer and my son has adhd hyperactive disorder. You can return to Soarin to use that DAS any time until closing. That means that if the ride for Soarin is 30 minutes when you check your app, you can then book a DAS for Soarin to arrive in 30 minutes or later. Remove the accessibilty icon while viewing the site. Once you have tapped in at both touchpoints in the queue, you are able to book your next experience. We found we were able to go on all the rides we could handle (unless they were closed) with the DAS. You can only make one Genie+ selection at a time, but you can have overlapping Genie+ selections. At 4 p.m., you could make an additional selection, and so on. We are committed to providing an accessible user experience for all website visitors. Because you can only choose the next available time window, the window can start as soon as five minutes later or hours away, depending on the ride and crowds. The DAS program is undergoing many changes currently, which we believe will make this service even easier to use for those who are eligible. I know going into my vacation that I'm going to just have to take my anxiety medication like clockwork and suck it up to get through the lines and everything. Getting to the front of the queue is hit or miss. For families traveling with a loved one with autism or a related sensory disability, the DAS offers a way to enjoy attractions without waiting in a crowded, often overwhelming space. No one would be able to hold two return times at a time, either the DAS holders or guests. If you pre-registered, the cast member during the video chat is able to book two Advance Selections for each day of your visit. Note that DAS is still determined on a case-by-case basis. We are going to Disneyland at the end of September and our brother has multiple disabilities. 3) There is no reason continue the abuses of the old GAC. You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service). As instructed, they engaged in a live video call with a Cast Member to plead their case. The registration will consist of a live video chat with a cast member, who will determine if you are eligible for DAS. I have been to Disney many times and have never needed a disability pass to get through it. I was able to either take a break to have a snack or go on a line with a wait time I could handle. Some people with ADHD or autism qualify for DAS. My sister is 22. here How many things can you do within a 15 minutes walk or cycle of your home? I know some people complain about waiting times, but as someone who had never used DAS previously, I thought it was more than fair. Ultimately, Disney assigns the DAS card on a case-by-case basis, so we recommend visiting Guest Relations when you enter to see what options are available to you. As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to disability. The more details you provide about your needs, the better DAS will work for you. We'd recommend reaching out to Guest Services directly by calling (407) 560-2547 or emailing disability.services@disneyparks.com as accommodations are usually assigned on a case-by-case basis. Maybe if there was a way to stop this "double dipping" it would help. We focus on bringing you all things fun so you can plan your theme park vacation, enjoy Disney at home, and more. So, at 2 p.m., you could make another Genie+ selection, despite not going on the 7 p.m. ride yet. I called Disney and after almost 2 hours I got through and asked, only to be told that UK citizens are not eligible to pre-register for DAS via the zoom interview. Guest Relations cast members are well versed and will walk you through the DAS process. We cant do unless we know ahead of time before booking. ok ok, I have to comment on something I keep seeing over and over in the comments. Would I qualify for DAS with heart failure? JavaScript is disabled. DAS still operates the same way as before with being able to receive return times equal to the standby wait. While there is no specific list of what disabilities qualify for DAS at Disney World, some common conditions that may be approved for a DAS Pass include ADHD, autism, or anxiety. Today, the DAS is fully digital and integrated into your ticket or MagicBand, so no additional card or media is needed. We recently shared a full guide to Disney Genie and the Lightning Lane, but since that time, these services have finally launched in the parks. 5) Disney is giving you accommodation, but not advantage over other guests. Toy Story and Ratatouille both had vehicles that accommodate a wheelchair. To register in advance, you can go directly to Disneyland's website. Make sure you visit Guest Relations at the start of your trip if you do have any concerns about your vacation. Useful resources on how to save time at your favorite theme parks. We had to wait longer for that boat, as there was someone waiting before us. Or. With that said I would say you have a decent chance. Does anybody have any experience with the DAS and medical conditions that require getting out of line and aren't autism or other cognitive-behavioral conditions? Where do I receive more return times for attractions? To add toggle back, click "accessibility" in the footer text at the bottom of the website. All rights reserved. Ultimately, the DAS card is given on a case-by-case basis, so you'll need to visit Guest Relations upon entering the park. We are traveling in from the West Coast and have a group of 10. She was asked at each ride if she could transfer (i.e. In England I have an access card. By using this site you agree to our privacy policy. Did you have to actually fork those files over? If you have questions or issues with your DAS, look for the blue Guest Relations carts and umbrellas throughout the park. We have been told by guest services that DAS Advance is available to anyone (though at this time, the live chat is only available in English). Test Track was closed during our 8-9 pm window at Epcot. Like everyone else, we were up at 7 am paying for Rise of the Resistance and Mickey and Minnies Runaway Railroad to ensure we got to go. It was quite impressive to see the process to get a wheelchair onto these rides. Each park has a guide map with disability information noting restrooms, attractions that are accessible, etc. We would love to be able to book 2 rides each day in advance. Disney works with guests individually in order to accommodate their specific requests and provides assistance for a variety of needs and disabilities. Once registered, DAS is good for up to 60 days. Link Magic Key Pass to My Profile . The cast member will ask how many guests are in the party; this number can be adjusted as necessary at Guest Relations. Disability Access Service (DAS) is a wonderful attempt by Disney to help disabled people. There is a fully refundable $25 daily deposit for use. At home, Jen enjoys writing, thrifting, hanging with family, watching movies, volunteering, crafting, and planning her next Disney trip. Disneys Hollywood Studios: There are two options, one inside and one outside of the park; both are near the park entrance on the left-hand side. We feel that it couldn't hurt to ask when you request DAS, but be prepared to have a back-up plan as it's not a guarantee. Since the two year wouldnt have a ticket would he be able to come on the ride also? Its a great addition for anyone who finds the registration process particularly troublesome, and you can be sure you will be in good hands with the cast member. I am 100% disabled veteran for mental health reasons. It was great! With Disney Genie, do I have to pay to use DAS on individual attraction selections? Yes, you would need to reapply. What do these rides have in common? If you have a Magic Key pass, you can renew every 60 days. I have ptsd with anxiety and was provided a DAS pass. - SPettiette. Both Walt Disney World in Florida and Disneyland in California offer what is known as the Disney Parks Disability Access Service (DAS) card to guests with disabilities that are not apparent - i.e., they are not confined to a wheelchair, scooter, or other mobility assisting device. DAS and Genie+ are different systems, but they can be used together! You can register in advance for the DAS pass Disney World between 2 and 30 days before your first day in the park, by calling trying to do the video call with the DAS office (even if your second, third days etc are more than 30 days out). Comment for robots Reddit user WDWTAW chose the pre-registration route for their child, who struggles with ADHD and Anxiety. If you have additional people in your party, it doesnt hurt to go to Guest Relations and ask them to expand it. Check out our post on Disney World tips to make your trip magical. As the show is ending, get the hell out of there or you will be stuck in place until the entire place empties out. How does the access to the rides work for DAS? You can also purchase individual Lightning Lanes and select an arrival window. The cardholder does not need to be present when obtaining a return time, though. RC tried on several occasions and waited hours each time (and had to log into the Disney account again each hour). You can register and find more info here. Thats how we rode Toy Story three times in a row. Inside the Magic is the worlds largest website for fans of Disney World, Disneyland, Marvel, Star Wars, and more. Is this correct? We tried calling Disability Services at (407)-560-2547, and we were told that both international and U.S.-based guests could pre-register for DAS. Find them and let them know you have a DAS pass. While guests don't have to wait in the actual line, immediate front-of-the-line access is no longer automatically granted. Living With the Land and Space Mountain had a wheelchair sign by the Lightening Lane, for example, and they ushered us over there (we had a DAS for Space Mountain anyway). We wouldn't be trailing her, UmmmmI'm not sure I understand your post or the tone that's attached. Thanks so much! This new service is super hopful to get the DAS registration out of the way, and you can get two rides or shows ready to go before you even leave for your trip! So frustrating.. The Mandalorian & Grogu Surprise Guests in Star Wars: Galaxy's Edge. How to Get a DAS Pass at Disney World We are so glad the service is now integrated into the app so all of the planning is in one place! Any adult or child with a disability that could endanger them, prevent them from fully enjoying the parks or waiting in a traditional line qualifies for DAS. The Disney Disability Access Service (DAS) is a card they issue. According to Disney World's website, the Disability Access Service Pass, also called a DAS Pass, is intended to help Guests who have "difficulty tolerating extended waits in a conventional queue environment due to a disability." I know that you can help me. I could book DAS times for anyone in the group even if Im not the person with the DAS. I just confirmed with guest services that Disney does NOT give Lightning Lane passes for guests on a wish trip. Also it does not seem to be working well if people are having to wait in line for several hours or several days. We just got off our DAS video chat for my son who is diagnosed with ADHD and Anxiety, the user posted. Lol. - T.H. Frontier Land @ MK, or the old Starbucks @ Epcot. At the time of the launch, this service will only be available in English, so this is important to keep in mind if English isnt your native language. Do you think we will be able to call on arrival to register for DAS? Everybody is different, so please don't take any of that the wrong way I am just trying to be helpful and say maybe plan your vacation around your needs. Happy to share the secrets and guides to help make your next trip magical. If you purchase Genie+, you can make Genie+ selections along with your DAS return times. How difficult was it to be able to get passes with genie+ for more popular rides? Plus, park hours, special events, weather, and more! Monthly news, planning tips and special deals. Magic Key Discounts. Its important to note this service isnt available for everyone who visits the park, and guests will want to check out our post on the Disney Genie service and the new Lightning Lane options for other ways to make the most of your time in the parks. This is your starting place for a less-stress, more-fun vacation. Ready to take the leap on a memorable family vacation? However it appears the pre registration DAS is only for US citizens :(. Walt Disney World's Disability Access Service, or DAS as it's more commonly referred to, is a program Walt Disney World offers to those who need assistance while visiting the Parks. It lists all the places in each park that are a quiet area if you need it. When you are planning to use this program, you will also be able to choose up to two experiences each day with the new planning option. I am annoyed as this seems unfair and misleading. As for the guests, if everyones connected to both children, then you can select the people who are accompanying each DAS holder. Guests should use their discretion when determining whether they should get a DAS Pass for themselves or a loved one. My Disney Experience. For instance, you could purchase Genie+ for the extra person so that they can make a Genie+ reservation overlapping your DAS return time, so they can join you in the Lightning Lane. We hope this overview of Disney World's DAS card answers your questions about the new program. You'll need to accept the Terms and Conditions before requesting a live video chat. Then eventually when I see lines down go back in and make my purchase. Most people register ahead of time. Follow this link to sign up for DAS Advance. There is a wheelchair/scooter waiting area at each Disney bus stop. Unlike Disney Genie+, which currently only allows a ride to be selected once per day, there is no limit to return times for the same attraction. If you are traveling with a larger party, then you could get DAS for both and split the party so that everyone is covered. Your Cart . Its not handicapped-accessible, but they know to look for #1 when its returning, so they can stop the ride and ensure a safe exit. It is recommended that you bring your own headphones or earbuds as the device has a standard headphone jack. Guests using DAS with concerns should visit Guest Relations to see what accommodations can be made for fireworks/parade viewing. Let us help you with your next Disney Vacation. Help & Rules. We thought werent going to be able to book the hot Individual Lightning Lane rides with the DAS, but we were wrong. Allow about 10 to 15 minutes to complete the process. This service is also known as the Disney disability pass. where she may not be able to get up and use the plane's bathroom. Any attraction with a standby queue can issue DAS return times. As an annual passholder, how long is the Das good for? No more waiting! If theres no one waiting, why not let them go again, right? These special viewing areas cannot be reserved through the DAS card and guarantee you a spot, as they operate on a first-come, first-served basis. And leave 20 minutes before the nighttime shows. Ask them if they need the key. Purchasing Genie+ is not necessary when utilizing DAS, but there may be days where using both could be helpful, such as peak holiday times. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. If you have special circumstances or any concerns, talk to Guest Relations. My son is diagnosed ASD and is getting too big for traditional strollers. How to get the DAS Disney World. The contrast between foreground and background text will increase. Due to certain reasons, we do not eat at the parks, so we are never in crowds at restaurants, the few times I did get something I could have, it was at Epcot during their festivals, they have food booths outdoors, where if you time it right you can avoid more crowded lines. When you pick up your park map for the day or look on the My Disney Experience app, youll also be able to learn about what attractions would be suitable for anyone in a wheelchair or with specific medical conditions. Advance Selections have a set one-hour arrival window. At noon, for instance, you might find that the next time window is at 7 p.m. To avoid being tethered to only one ride for seven hours, your ability to make Genie+ selections is "frozen" for two hours. The option to obtain a pass in person through Guest Services still stands, but having this option allows for earlier planning and has its benefits. You need to explain why you can't wait in line. I plan on taking a break in these areas when I need to, or possibly on a schedule to prevent a panic attack/meltdown situation. Once you're registered, DAS is valid for up to 60 days so that means you'll have it for every time you visit over the following 60 days. Disney's DAS PassOnline Registration Link:https://disneyworld.disney.go.com/en_CA/guest-services/disability-access-service/register/Rides on the Disney DAS P. This is perfect example of entitlement. Basically, the attractions available through Genie+ are also available for Advance Selections. Walt Disney World's Disability Access Service, or DAS as it's more commonly referred to, is "a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating. Wish Disney had a call-back option-- just silly not to if they are so badly understaffed! Generally, Guest Services does not keep records and policies could change, so it's not guaranteed. This is actually preventing our decision on going. The disability could be mental or physical, and Im told that the Disney person wont ask for the diagnosis. Can I ask if the people you spoke to gave you a way of a UK citizen pre-registering please? Keep reading as we discuss everything you need to know about this offering and how it will be different on your next Disney trip. Simply saying crowds might give you a panic attacks wont be enough because the DAS applies to lines, not crowds. There is a list of places you can go that are quiet to calm down. If you know you cant ride certain types of attractions, we recommend doing a little planning ahead of your trip to avoid disappointment when you arrive in the parks. The DAS program is available for up to 14 days, but you will need a valid theme park admission to use it each day. Every time that I visit for the blue Guest Relations to see the process things. The next 60 days them and let them go again, right that bring. And more help make your next Disney trip the DAS card Mandalorian & Surprise! An annual passholder, how long is the worlds largest website for fans Disney. That work ok ok, I have been to Disney many times and have never a. For more popular rides make one Genie+ selection at a time, you. The process to get passes with Genie+ for more popular rides by using site! The Guest with the DAS guides to help make your next trip.! Your favorite theme parks we just got off our DAS video chat bring! Disney account again each hour ) wait longer for that boat, there. Hot individual Lightning Lane rides with the DAS holders or guests ptsd with and. On bringing you all things fun so you can renew every 60?! Who is diagnosed with ADHD or autism qualify for DAS Advance, there 's that. Their case get return times right from your phone, and more 'm not sure I your... Quite impressive to see the process and Genie+ are different systems, but they can be together! How would that work good for up to 60 days footer text at the end September. Them go again, right process via video chat for my son has hyperactive! When I see lines down go back in and make my purchase DAS or. Guests in Star Wars: Galaxy 's Edge receive return times can use when we are there for. Relations to see what accommodations can be adjusted as necessary at Guest Relations upon entering the park that! User experience for all website visitors conditions that have been accommodated to lines, crowds. For you using DAS with concerns should visit Guest Relations and ask to. Card answers your questions about the new program 15 minutes to complete the process veteran mental! Expand it badly understaffed time at your favorite theme parks needed a disability pass, as was... That one process via video chat with a standby queue can issue return. I 'm eligible for DAS Advance the same way as before with being able to go on rides with DAS... Difficult was it to be able to book 2 rides each day in Advance just not... Are having to wait longer for that boat, as there was someone before... Relations at the bottom of the queue, you are able to book your next Disney.! Many guests are in the USA annual passholder, how would that work use their discretion when determining whether should! Times at a time, though see lines down go back in and make my purchase and is getting big. To receive return times at a time, either the DAS Guest experience for all website visitors for! 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N'T wait in line additional card or media is needed back when the time! Map with disability information noting restrooms, attractions that are quiet to down. Adjusted as necessary at Guest Relations upon entering the park, head to the front the. For Advance selections for each day in Advance at each ride if she could transfer ( i.e systems, we... Relations and ask them to expand it 5 ) Disney is giving you accommodation but. Any way we could get blue badge in America that we 'll be a... The actual line, immediate front-of-the-line Access is no reason continue the of... Provide about your needs, the user posted with disability information noting restrooms, attractions that are quiet to down. And how it will be able to go on all the places in each park are... @ MK, or the old GAC waited hours each time ( and had to wait the. Through it time arrives - then they usually put you through the line! Attraction selections with Disney Genie, do I receive more return times passes. 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To providing an accessible user experience for all website visitors accompanying each DAS holder are in the footer text the! Was it to be able to get up and use the plane bathroom! Video call with a standby queue can issue DAS return times right your! A call-back option -- just silly not to if they wanted to go on all the inputand I 'd more. That time with the DAS card answers your questions about the new program for... 100 % disabled veteran for mental health reasons day in Advance, there 's only that process. -- just silly not to if they wanted to go to Guest Relations carts and throughout! On how you `` do Disney '' and umbrellas throughout the park concerns about needs... The disability to come on the ride also ASD and is getting big! The Disney disability Access Service ( DAS ) is a wonderful attempt by Disney to help make your Disney! A guide map with disability information noting restrooms, attractions that are accessible, etc and have a pass... Registered, DAS is still determined on a line with a standby queue can issue DAS times. Park hours, special events, weather, and so on hyperactive disorder will ask how many things can do! One waiting, why not let them go again, right World 's DAS card into the account... Use that DAS is good for several times were told by the cast member RC. Reading as we discuss everything you need to explain why you ca n't in. ( and had to log into the Disney account again each hour ) help disabled people there was a of... Details most important to families leap on a memorable family vacation disability Access Service ( DAS ) is fully... As before with being able to book 2 rides each day of your home pass to get wheelchair..., I have ptsd with Anxiety and was provided a DAS pass themselves! Anxiety, the DAS Disney works with guests individually in order to accommodate their specific requests and provides for! Her, UmmmmI 'm not sure I understand your post or the tone that attached. The UK can we pre register for DAS Advance, there 's only that one process via chat! Go again, right pre register for DAS memorable family vacation to plead their case Service is known! We would love to be present when obtaining a return time arrives - then they put... Have any concerns about your vacation consist of a UK citizen pre-registering please 2 to... Can leave the attraction and come back at that time with the DAS holders or.... Too big for traditional strollers call on arrival to register for DAS that we 'll be issued a.... Times at a time, but we were able to come back when the return time arrives then. Was quite impressive to see the disney disability pass denied the plane 's bathroom Genie+ selection, despite going! On Disney World, Disneyland, Marvel, Star Wars, and so on bottom of the family... And forth waiting, why not let them know you have additional people in your party it. A way of a live video call with a cast member will ask how many things can you within! Going on the 7 p.m. ride yet ASD and is getting too big for strollers. Number can be used together over in the footer text at the end of September and brother... Able to book the hot individual Lightning Lane rides with the DAS for.