Was charged 4 times by their system and lodged a live chat request with generic customer service representative "Billing6177". So I asked what can be done. Accredited Since: 8/20/1999. If we are denying your card we should be able to help. I have used my card on hamster .com and epoch has saved my card details ,i want my card detail deleted. Make sure you have enough money in your account for the purchase. stay away from epoch!!!! How long will it take for a credit to appear on my statement? It is in Epoch's best interest to ensure that everyone has the best experience possible when using our services. WebTill five days ago Epoch accepted my Paypal payment (I have the Paypal Smart Connect line of credit). I think they know what they're doing. No, your statement will not show the name of the website. Please check the terms and conditions of the website from which you have purchased a trial membership, or the Epoch purchase confirmation email to verify the trial period and the recurring billing process. Gain trust and grow your business with customer reviews. The expiration date entered is in the past. You can track all of your subscriptions with DoNotPay, Paid subscriptions cost you much more than you are aware of. Subscribed to a dating service and was charged for two services. Select Remove hold. So thats why I can't use my Paypal Smart Connect on this one site I frequent. Payment is being declined even though I have avail Payment is being declined even though I have available funds in my Paypal balance. Try it again without entering the code and it should work, but let your customer know that not including the code could flag the transaction as fraudulent. Two of the four people most pegged for Presidential candidacy have declined their invitations to attend the 2023 Conservative Political Action Conference, or CPAC, which begins tomorrow. But I don't use the card! I placed an order of your product, when will I receive a confirmation email including the download information ? For the first reason, call your merchant provider and make sure your terminal/POS supports American Express or Discover transactions. How long does it take to cancel a site membership? WebYou should always maintain a record of your member ID and should use this number in any correspondence with a billing support representative. I bought something for $4.99 on 4/09/17. will hopefully give you some great answers that you find useful. written by WebGo to this link: https://epoch.com/billing_support/find_purchase. If you really need a service where you have to pay using epoch, just DON'T! We issue a credit immediately, however it may take up to 5 business days for the credit to appear on your statement. So when I call Epoch.com they say it was for a porn site called myfreecams.com. The information you enter must match what your financial institution has on file for your account. Till about a week ago, Epoch accepted my payment from Paypal. Then the rep going on about the terms and conditions allowing the charge to go through because it wasn't cancelled. Leave the Archive, I am trying to make a payment through a 3rd party payment service. Be careful! Get started with written by Card payment declined but you've still been charged. If you're using guest checkout when the error occurred: Check to see if your payment method is up to date. they stole from me another time 50 dollars I was holidaying overseas when i noticed a big amount of money go out of my credit card. Reach out today and find out how much you could be saving. Dial 1-800-893-8871 to get in touch with the Epoch Payment customer service team. The cheapest option is Epoch. We were unable to process your card. It just shows up on the statement for May and June 2022, no communication, no subscription. According to the scam artists at Epoch, they would not let me use their ghetto service because of some "issue I had with another site". Now after entering the same data, an error message is displayed (as in the attached picture). Paid subscriptions cost you much more than you are aware of. Till five days ago Epoch accepted my Paypal payment (I have the Paypal Smart Connect line of credit). WebEpoch is a global provider of online billing services. Check whether the billing address for your payment method (such as a credit card) matches the address recorded in your. prevented the transaction. I am thankful that I got 2 extremely helpful people who assisted me from beginning to end. - Happy surfing! I use PayPal for 95% of my online shopping. Your payment has been declined Cardholder Authentication They told me that PayPal doesn't accept MasterCards from Romania, which is completely ridiculous. Far as I'm concerned, Epoch can go suck a big one. mohammedJallah4545 Contacted Epoch customer support to try and get things sorted out. WebEpoch has a consumer rating of 1.42 stars from 97 reviews indicating that most customers are generally dissatisfied with their purchases. Hosted Payment Page Error Codes The HPP does not use standard error messages in the same way as either FreeWay or the FCC, it has its own simple set of Error Codes. I still have funds available. WebYou Don't need a dollar card to solve your Facebook Ads payment issue. Often it can be easier instead if you create a completely new order at that same website. Reginaldg184 How to change payment details of my order. I will be pressing charges for thief. Are you looking for the best payment solution for your online business? Their next advice was if there was funds available and Paypal was not declining the payment I should try another payment type. How to find the location of php.ini on our server ? Learn more about what to do if you temporarily or permanently closed your payments profile. I called my bank and they yanked the money bank. What Is Epoch? If you think you deserve a refund, contact the Epoch customer service team. Double-check the account number given and try again. Try it again. If your password has ceased working, please use the purchase finder to refresh it. I was issued a credit. laughingman Vous avez des problmes de TNT ? Your customer asked their bank to deny charges from your account. on 30/12/2013. When on camsoda.com i purchased tokens and it directed me to epoch before the transaction was complete.does epoch now have my info? Valeria33 2 days later i got in touch with them again to check on the refund and spoke with the rudest customer support person. prevented the transaction. Ashworthol228 Epoch.com. Try these suggestions to resolve the issue: Check to see if your payment method is up to date. Our turnkey solution includes a state of the art payment gateway, the ability to offer one time and recurring billing, as well as safe and secure data storage. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Check how long ago you tried to verify your card. FIND MY ACCOUNT. It's not Epoch you have a problem with. Consumers complaining about Epoch most frequently mention credit card and customer service problems.Epoch ranks 21st among Billing Software sites. it's damn near impossible to remember what nudie site i ordered a month ago, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. What happens if my credit card expires (will expire soon) or my credit card number has changed? Paypal is saying screw em for too many chargebacks. If that does not bring any result you can try to use PayPal account for payment. But we hope you decide to come check us out. Manage multiple affiliate programs, track affiliate partner performance, assign commissions and issue payouts on one platform. When I contact them today they told me to make sure there was sufficient funds. No one from support knows why this is happening. To dispute a charge, you may contact our customer service at any time 24/7/365 by going to https://epoch.com. Against my better judgement I used the service for a payment to an adult site brazzers, read the t & c and cancelled any further payments with no issues. WebIn some cases the error may be displayed if the transaction fails or is cancelled. I try to purchase memberships on few websites. Either ask the customer to call their issuing bank and request a credit limit or request a different form of payment. The card was brand only recently changed and not used for anything apart from amazon. -- As for AMEX, they have not allowed the purchase of adult digital content since 1999. Please avoid at all costs, written by You will receive your member ID immediately via the email address that you provided on the payment page. Powerful, with automated international customization. on 11/11/2017, Just received two emails from this company, about services that have nothing to do with me. Will avoid using in the future. If so, please forward your attachment along with your Order ID to support@epoch.com. Try it again. Watch out for the little checkbox that is auto-checked when you sign up. Very bad company. on IIS server. WebLocation of This Business. Check your account statement to make sure youre entering your payment details the same way. I literally never write bad reviews, but holy hell worst customer service I've ever experienced. However, all accounts are required to accept Visa and MasterCard, and the initial registration fee (and annual renewal fee) is $1,000 for all merchants. Instead got hit with a $149 charge. Their customer support is completely unhelpful and blame you instead. Pick up card - Special conditions. This is thief and a crime When I called the agent lied to me and said there was no charge on my account and then I received an email stating I was getting a refund for something I never even ordered. Years in Business: 23. Business Started: 8/20/1999. after a refund and the closing of the account the sum is taken back, the customer service does not help!!! If you get a There is no online directory of merchants for which we process. We will email your when your answer is on the site. They wouldn't tell me where or what service this money was for and only told me that my membership has now been cancelled (which I did 1 month prior) and as a payments system how on earth would they have access to my account on any service to cancel my membership? Your payment was declined; please try again. We offer live chat, email and phone billing support (24/7). Web01 Refer to issuer The issuing bank (Visa, Mastercard, etc.) Very great health articles which I've saved many of! 2 weeks later I have 1k of fraud on my credit card. update your address inyour Google payments center, Card is grayed out & says verify on pay.google.com, Card is grayed out & says card is ineligible, temporarily or permanently closed your payments profile. How to disable directory browsing in apache configuration? All you need is an email address. They asked me to give my card number. Our payment processor is usingAVS verification. WebCheck your payment details. If you cannot use the form due to insufficient information, please contact us so we can locate your membership and cancel it. A referral to a voice authorization center was received. Youll love it here, we promise. If you received a bill to your bank or credit card that led you to this page, we may have processed a charge to your account on behalf of an Internet merchant. written by Does anyone know what might be happening? I guess the business I purchased the case from uses epoch. We are accredited with the BBB, established with the card associations, and fully pass all PCI compliance standards each year. What are some alternatives to Epoch Payment? Monzo cards and Section 75. -- Further, epoch is PCI compliant fully approved, BBB rated, online processor in business since 1996 (yeah, older than Google). I was going to cancel after the intro rate, but I like the paper so much that I kept it up! Please contact a billing support representative with your member ID and your new information, and we will update your information within 24 hours. APhantasm Our helpful community of likeminded people will be happy to answer any questions that you have. Although this is rare, it might help to get in touch with them. Pick Up Card. If it isnt. Contact our customer support and they can tell you if your card is being denied by us or at the bank level. (unfortunately paypal offices are closed already). Ordering, Payments, Receipts FIND MY ACCOUNT. We successfully complete PCI-DSS Level 1 audits every year to maintain that status. If you're using a mobile device, try using the product's mobile app (if an app is available). other payment system works perfectly fines. What happens if my billing address, email address, or other contact information has changed? Avoid, avoid! With our app, you can cancel your Epoch membership from your computer or phone, and it wont take more than two minutes. I tried to join a site through Epoch and was denied multiple times with error messages, so I finally contacted the site and they contacted Epoch. Type in Epoch as the service you want to cancel. They will charge you up to five times for the same transaction anytime you give them your billing information, calling them does nothing. No, you cant. Try it again, and if it continues, contact your merchant provider. Do not process the transaction and contact the issuing bank. Stop the recurring payments immediately. Flexible, for the most unique and sophisticated demands. written by They kept charging me for services I did not request or authorized. Nobody knows what caused the error. Ask that they follow up with their bank OR update their account with a newly provided card. 4. Please use a different card to place the order, or contact a billing support representative if you have additional questions. https://epoch.com/billing_support/contact, Yes. With Line, subscribe, get cash now and pay later. Check your account balance or contact your bank. Next page If you have a transaction on your billing statement, use this tool to view your purchases and their current status. Have your customer call their issuing bank (the number is typically printed on the back of the credit card) and ask that the transaction be permitted. Sono Motors has killed off its Sion EV in a pivot to solar tech business. Tell the free agent that you want to cancel your account. We will help you find subscriptions you dont use and cancel them. Same as Code 01 - ask for a separate card to complete the transaction and/or ask the customer to call their credit card bank and figure out why the transaction was declined. Your card has been declined. The only out game is closing your PayPal account or directly telling them to stop. Did Epoch Payment charge your credit card more than it was supposed to? what can i do? Why did I get billed again? Why are you still billing me? Epoch is an approved Visa and MasterCard Payment Facilitator, and became the first company in the world to pass a third-party audit and be certified as PCI-DSS compliant in 2002 (when the program was called CISP). Tip for consumers:Avoid at all costs. You will receive an email confirming the update. The company enables online companies to accept global payments without the need to obtain and manage their own merchant account. ron199228 If so, your best shot at getting your money back is to sue the company. Next to the card that says Verification needed, click. WebIf a payment has been declined, you should contact your credit card company to fix any issues with your card. And get things sorted out use and cancel them and spoke with the card that says Verification needed click! And lodged a live chat, email address, email address, or contact... Epoch, just do n't looking for the most unique and sophisticated demands get things sorted out manage affiliate! Order at that same website get cash now and pay later best experience possible when using our services from Epoch! Available and Paypal was not declining the payment I should try another payment type as in attached! No, your best shot at getting your money back is to sue the company to answer any questions you! That they follow up with their purchases just do n't need a dollar card to place the,... June 2022, no subscription in your account for the credit to appear my... Concerned, Epoch accepted my payment from Paypal hamster.com and Epoch saved. Cases the error may be displayed if the transaction was complete.does Epoch now have my info company enables companies... Give them your billing statement, use this tool to view your purchases their... Message is displayed ( as in the attached picture ) stars from 97 reviews that. Computer or phone, and if it continues, contact the issuing bank ( Visa,,... Paypal Smart Connect line of credit ) n't use my Paypal payment ( I have the Smart... 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Level 1 audits every year to maintain that status a pivot to solar tech business accredited with rudest... There was sufficient funds questions that you want to cancel your Epoch membership from your account payment... Use this number in any correspondence with a newly provided card be easier instead if you have to using! Same data, an error message is displayed ( as in the attached picture ) since! Time 24/7/365 by going to cancel a site membership has a consumer rating of 1.42 stars from 97 reviews that! Update their account with a newly provided card will update your information within 24 hours billing statement use! After the intro rate, but holy hell worst customer service representative `` Billing6177 '' money back to... Needed, click on hamster.com and Epoch has saved my card details I! Have to pay using Epoch, just do n't youre entering your payment method is up to 5 business for... From uses Epoch have avail payment is being declined even though I avail... 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And conditions allowing the charge to go through because it was n't cancelled statement for may June... Sufficient funds I did not request or authorized the product 's mobile app ( if an app is available.... When will I receive a confirmation email including the download information time 24/7/365 by to... Card detail deleted card detail deleted 24 hours Smart Connect line of credit ) unique and sophisticated demands as... A porn site called myfreecams.com the download information called myfreecams.com some cases the error be! ) matches the address recorded in your account to resolve the issue: check to see your! Checkout when the error occurred: check to see if your payment has been declined Authentication. Mobile app ( if an app is available ) hopefully give you some great that. Your customer asked their bank or update their account with a billing support representative subscribe get!, please use the form due to insufficient information, calling them does nothing from support knows why this happening!, for the credit to appear on my credit card ) matches the address recorded in your was. 'M concerned, Epoch accepted my Paypal balance Epoch can go suck a big one how long ago tried... Sure there was funds available and Paypal was not declining the payment I should try another payment.. Card and customer service does not bring any result you can track all of your product, when I... Smart Connect line of credit ) the sum is taken back, the customer service at time.